Wireless Connection dropped

TastyFood

New member
Local time
6:29 PM
Messages
31
Hi I have a Wireless Trendnet TEW-432BRP router. My wireless internet connection keeps dropping every 30 minutes. After it drops it usually reconnects by it self in like 1minute. This is getting to be annoying since this occurs a lot while I play online games. This router has been perfectly working fine before. It is connected to the computer using an Ethernet cable.

What may be the problem?

Please and thank you.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
Try this:

Start > right-click on 'Computer' > Manage > Device Manager > open network adapters, right click and open properties on your adapter > advanced tab > look for 'Link Speed & Duplex' and change value to '100Mbps Full Duplex'
 

My Computer

OS
Windows 7 professional x86/
CPU
P4 2.6
Memory
1.50GB
Graphics Card(s)
Nvidia geForce 6600GT
I noticed that on the device mangers list, it shows a caution sign on the storage controllers. It says it may be corrupted or missing. Is that a problem?
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
You need a driver for it. Right click the icon and 'update driver'
 

My Computer

OS
Windows 7 professional x86/
CPU
P4 2.6
Memory
1.50GB
Graphics Card(s)
Nvidia geForce 6600GT
Thanks for your help SolarWind :D
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
My pleasure. Please let us know if the connection remains stable. :)
 

My Computer

OS
Windows 7 professional x86/
CPU
P4 2.6
Memory
1.50GB
Graphics Card(s)
Nvidia geForce 6600GT
:( The connection drops every 40minutes, but it reconnects quickly.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
I need help please ):
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
Honestly it's not a Windows 7 problem or at least not one that I've ever heard of before, it's either your router or the network driver.

To fix this problem you will need to either update your router with new firmware or find a Windows 7 compatible driver for your system. The fact that connection drops in a timely manner every 40 minutes would indicate a problem with the router.

It may be worth while to check that you are using a clear wireless channel.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Now the problem is reoccurring every 20minutes. The internet sign will show it trying to identify a network, it disconnects and then reconnects again. Should I try what SolarWind suggested? since chev65 says its not related to windows 7. The only anti virus I use is avg, spybot and malware, and I think windows defender is on my computer. I did a virus scan and found nothing. This problem just started occurring a couple of days ago, everything was working completely fine. Orbital Shark, even thought the router is wireless, it is connected to my computer using an Ethernet cable, so will your solution work? I can't seem to figure this out. :(. I haven't tried your suggestion yet solar wind, but how do you access BIOS cause I tried pressing f12, and esc, and they seem to take me to safe mode or system recovering and other things. All of your help is appreciated. As well, I updated the Ethernet adapter just now, and the problem is still occurring.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
notconnecting.jpg
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
How long has this been happening? I have brighthouse networks and I have had connection issues also and I have gone though my computer and router thinking it was my end when its really the cable modem a scientific Atlanta 2100 cable modem and for some reason it keep losing connection every so often and always when heavy load like games or hulu.
 

My Computer

Computer Manufacturer/Model Number
Alienware M17x R3
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2670QM 2.2GHz 3.3GHz Turbo Mode
Memory
12GB Dual Channel DDR3 at 1333MHz
Graphics Card(s)
2GB GDDR5 AMD Radeon 6990M
Sound Card
Audio Powered by Klipsch
Monitor(s) Displays
17.3-inch WideFHD 1920 x 1080 60Hz WLED
Screen Resolution
1920x1080
Hard Drives
120GB SSD slot 1
1TB HDD slot 2
Case
alienware laptop case
Cooling
Dual heatsink and fans
Keyboard
Alienware multi color keyboard
Mouse
logitech G300 gaming mouse
Other Info
Intel® Centrino Advanced-N 6230 2x2 agn+ Bluetooth

finally got it!!!

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
It started happening on friday.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
you a brighthouse or road runner cable internet user?
 

My Computer

Computer Manufacturer/Model Number
Alienware M17x R3
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2670QM 2.2GHz 3.3GHz Turbo Mode
Memory
12GB Dual Channel DDR3 at 1333MHz
Graphics Card(s)
2GB GDDR5 AMD Radeon 6990M
Sound Card
Audio Powered by Klipsch
Monitor(s) Displays
17.3-inch WideFHD 1920 x 1080 60Hz WLED
Screen Resolution
1920x1080
Hard Drives
120GB SSD slot 1
1TB HDD slot 2
Case
alienware laptop case
Cooling
Dual heatsink and fans
Keyboard
Alienware multi color keyboard
Mouse
logitech G300 gaming mouse
Other Info
Intel® Centrino Advanced-N 6230 2x2 agn+ Bluetooth

finally got it!!!
you a brighthouse or road runner cable internet user?

Um, what does that mean? I think I have a road runner cable internet, since there's a cable that comes from outside, they drilled a hole into the room and now its connected to the modem. I use Rogers.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
well, Rogers could be your provider. You might want to check with them and see if any services is being done in your area or about outages. You could do a test like I just did and started a video on hulu and then watched the cable modem lights and about 3 mins into the video the cable modem lost connection. This could be a issue for you too.

You could also try connection to your modem directly and leaving your router out of it and if the issues stay then you know its your router. I am about to try that test myself.
 

My Computer

Computer Manufacturer/Model Number
Alienware M17x R3
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2670QM 2.2GHz 3.3GHz Turbo Mode
Memory
12GB Dual Channel DDR3 at 1333MHz
Graphics Card(s)
2GB GDDR5 AMD Radeon 6990M
Sound Card
Audio Powered by Klipsch
Monitor(s) Displays
17.3-inch WideFHD 1920 x 1080 60Hz WLED
Screen Resolution
1920x1080
Hard Drives
120GB SSD slot 1
1TB HDD slot 2
Case
alienware laptop case
Cooling
Dual heatsink and fans
Keyboard
Alienware multi color keyboard
Mouse
logitech G300 gaming mouse
Other Info
Intel® Centrino Advanced-N 6230 2x2 agn+ Bluetooth

finally got it!!!
well, Rogers could be your provider. You might want to check with them and see if any services is being done in your area or about outages. You could do a test like I just did and started a video on hulu and then watched the cable modem lights and about 3 mins into the video the cable modem lost connection. This could be a issue for you too.

You could also try connection to your modem directly and leaving your router out of it and if the issues stay then you know its your router. I am about to try that test myself.

I'll try connecting it to the modem directly and see if the problems occurs with the modem. If it doesn't occur, then it means something is wrong with the router right?
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
Well my results are interesting, the load on the modem isn't disconnecting it now that my router is out of the loop. Now for me to figure out why my router would reset the cable modem. going to leave the video playing a while since I have had time where I could stay connected for about 20-30 mins so now doing the time test but when my router was in the loop either via wired connection or wireless it would drop under load or after a amount of time( which I didn't time between)
 

My Computer

Computer Manufacturer/Model Number
Alienware M17x R3
OS
Windows 7 Ultimate x64
CPU
Intel Core i7 2670QM 2.2GHz 3.3GHz Turbo Mode
Memory
12GB Dual Channel DDR3 at 1333MHz
Graphics Card(s)
2GB GDDR5 AMD Radeon 6990M
Sound Card
Audio Powered by Klipsch
Monitor(s) Displays
17.3-inch WideFHD 1920 x 1080 60Hz WLED
Screen Resolution
1920x1080
Hard Drives
120GB SSD slot 1
1TB HDD slot 2
Case
alienware laptop case
Cooling
Dual heatsink and fans
Keyboard
Alienware multi color keyboard
Mouse
logitech G300 gaming mouse
Other Info
Intel® Centrino Advanced-N 6230 2x2 agn+ Bluetooth

finally got it!!!
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