wireless connection

[jthwang]

I have a laptop where whenever it's connected via wireless, it loses connection to it every 5 minutes. I'm not sure what the issue is so I went in and changed the setting so that windows doesn't auto turn off the wireless device but the problem still persist. no other users is having this issue when they're connected via wireless. any advice would be appreciated.

 

[2xg]

Hi jthwang,

Please try these recommendations:

If you are using any 3rd party utility manager to wireless connect, disable the WLAN Auto Config for Vista/Win7 from Control Panel's Services. Click on Start and type services.msc press enter, locate WLAN Auto Config and Disable. Otherwise, the WLAN Auto Config needs to be Started if you're using Windows WZC.

Uninstall the network adapter from Device Manager. Reboot your computer so that your Windows will reinstall the driver. I would highly suggest for you to download and install the latest driver.

Disable the problematic Network Adapter's power saving mode from Device Manager, locate the Network Adapter=> Properties=> Power Management Tab, in here you may disable any Power Save mode options by unchecking them off.

If you're still having an issue can you please provide an ipconfig /all output for review?
Click on Start => in run or search box type cmd press enter (run as Admin). From the black screen, type the word ipconfig /all and press enter. Right click on the black screen or Command prompt then choose Select All and Paste the results here.

Please post an update.

 

[jthwang]

i've already disabled power save mode options on the network adapters. I went and updated the drivers for them and it seemed to have stopped. I will repost if i see the problem appear again.

 

[2xg]

Alright, please keep us posted.