Wireless Issue: Unidentified Network (Windows 7)

[lovelygarden]

I ran the advanced test and there were corrupt files! Yikes. Unfortunately, it wouldn't allow me to open/post the log. Otherwise, I would post the log for you.

As for the driver install on the Cox website, I downloaded it, but I have no idea what to do with it. I opened the download with WinRAR and it's confusing. I will try calling Cox tomorrow and see what I have to do. Thank you so much for everything.

 

[chev65]

Looks like there were some corrupt system files which were fixed so that's good.

Have you tried to reinstall or update the driver for the wireless NIC ?

 

[lovelygarden]

I did try installing the wireless NIC from the HP website, but it didn't do anything. I don't believe there was anything wrong with the wireless NIC to begin with, because it worked fine until Cox sold us this Cisco router/modem-in-one device. I'm going to try calling Cox later today to see about the driver you found for me yesterday on the Cox website. Thank you so much!