Solved wireless mouse is erasing web pages HELP

razzle51

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I have window 7 laptop ie 8 and my wirless mouse is eraseing pages like a blackboard . what is wrong ?? anybody
 

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OS
home prieum
Make sure you have the latest driver/firmware update for your mouse. Then make sure you have all your MS updates.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
I have window 7 laptop ie 8 and my wirless mouse is eraseing pages like a blackboard . what is wrong ?? anybody

Sounds like the mouse has a glich. I would suggest removing the battery and replace it with a new one as a start.

HTH
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
It does have a new battery , and what are MS updates and how do you get firmware
 

My Computer

OS
home prieum
MS updates - MicroSoft updates. Start orb, all programs, look for windows update.

Microsoft Update

Go to your wireless mouse support/driver download page and download and install current driver.
 

My Computer

Computer Manufacturer/Model Number
Custom built
OS
Windows 7 Ultimate 64 bit
CPU
AMD Phenom II X4 965 Black Edition
Motherboard
Gigabyte GA-MA790X-DS4
Memory
GSkill 4 X 2 GB PC 8500
Graphics Card(s)
XFX Radeon HD 6790 D
Sound Card
On board RealTek HD
Monitor(s) Displays
Dual monitors:Samsung SyncMaster S20B300
Screen Resolution
1600 X 900
Hard Drives
Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB
PSU
Ultra X4 750 watt fully modular
Case
Thermaltake Overseer RX 1 full tower
Cooling
Core-Contact 92 mm CPU Cooler
Keyboard
Logitech G510
Mouse
Razor DeathAdder
Internet Speed
50/5 Mbps UL/DL
Other Info
Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP EliteBook 8530w Mobile Workstation
OS
Windows 7 Ultimate x64 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
CPU
Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache)
Motherboard
Mobile Intel PM45 Express Chipset ICH9M-Enhanced
Memory
4GB 800 MHz DDR2 SDRAM
Graphics Card(s)
ATI Mobility FireGL V5700 with 256 MB
Sound Card
SoundMAX Integrated Digital HD Audio
Monitor(s) Displays
15.4-inch WXGA anti-glare (1280 x 800 resolution)
Screen Resolution
1280 x 800
Hard Drives
500GB + 1TB
Mouse
Synaptics PS/2 Port Touchpad, USB Mouse
Internet Speed
4 Mbps
Antivirus
MSE
Browser
Firefox, Chrome, IE
Other Info
Authentec AES2810 Fingerprint Reader
I t looks like the first one but has the name microsoft on it . do you think its the same
 

My Computer

OS
home prieum
I t looks like the first one but has the name microsoft on it . do you think its the same

Yes. MS puts their name on the mouse.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
Are you saying that as you move the mouse cursor over a web page, it is "erased" to a solid color? If so, does this only happen with web pages, or does it happen with any other applications?
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
it erases to a white page . It can happen anywhere ... may not today but did yesterday 3 times
 

My Computer

OS
home prieum

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I have windows defender already downloaded
 

My Computer

OS
home prieum
Sometimes .. the firmware come when you run wds update ,

i have 3 MS mouses .... [newest models -blue-light] .. all of them messed up when i install firm ware ..!!!

I uninstall them all ... just run it as plug and play .

I think your pc got infected ...

Run MalwareByte ...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPC-SE23FXS
OS
WDS 7 Home Pre.x64
CPU
Intel Core i5 2450M @ 2.50GHz
Memory
8GB Kingston[2x4] Dual-Channel DDR3 @ 1333MHz
Graphics Card(s)
AMD Radeon(TM) HD 6470M + Intel(R) HD Graph 3000
Hard Drives
TOSHIBA MK6459GSXP 600GB x 5400RPM (SATA)
I ran MalwareBytes and had 21 objects so cleared it up .. will let yall know in a couple days what happens ...
 

My Computer

OS
home prieum
well here we are at square one . worked good for a couple of days , but still eraseing .. Grrrrrrrrr
 

My Computer

OS
home prieum

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Windows 7 built in Defender and Defender Off Line are two different programs.
Utorrent is a Bittorrent. Google them. Using them to download things is a very good way to keep getting infected.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
is it a free download . I cant afford these expensive dowloads
 

My Computer

OS
home prieum
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