wlm message rules

[dwhite]

Message rule will only allow one action. Had been working corectly until now. Nothing is greyed out and action instructions says to select one or more actions

 

[zigzag3143]

Message rule will only allow one action. Had been working corectly until now. Nothing is greyed out and action instructions says to select one or more actions

You have a backup from before the problem started? If not repair install from dvd and re-install WLM

 

[dwhite]

Ran repair no help

 

[Orbital Shark]

Have you recently added a new e-mail account to WLM?

I've just tried my 2 accounts (Live & GMAIL) and both allow for seelcting of multiple condition & action rules.

 

[dwhite]

Only one account. Nothing new

 

[roncerr]

Ran repair no help

You did not say which repair you did. If Windows (the OS) is working normally it sounds like you could get by with a repair of WLM itself via "Programs and Features"/"Windows Live Essentials".

 

[Orbital Shark]

Can you also provide a snip/pic so we can see. I'm not able to reproduce the issue

 

[dwhite]

I used wlm repair and there is nothing to show. No error codes. Action only allows one selection

 

[roncerr]

Another type of repair is to run your original downloaded installation file for Windows Live Essentials. Normally this is intended for adding additionl programs from the "Essentials" group. But if you uncheck all the new stuff, it will say that it will update the stuff you already have installed, including "Mail".

 

[dwhite]

Did not work. The install program just said that mail was already installed. No options

 

[roncerr]

What message rule are you setting up?
2011 or previous 2009/2010?
Is it a POP3 Account-Inbox that you are sorting?
I'll try to duplicate it on my WLM if I have enough info.

 

[dwhite]

Trying to add "stop processing" in WLM 2009 POP3 inbox

 

[roncerr]

Trying to add "stop processing" in WLM 2009 POP3 inbox

I have 7 rules set up in the latest pre-2011 version (14.x.0726). They all include "stop processing..."

 

[dwhite]

I also have the stop processing option but I am unable to select 2 options on one rule. I downloaded the installer for wlm 2010 and it also will not repair the installed program

 

[roncerr]

I also have the stop processing option but I am unable to select 2 options on one rule. I downloaded the installer for wlm 2010 and it also will not repair the installed program

One of my rules contained 2 actions plus the 3rd "stop processing..." rule. I just added 2 more actions for a total of 5. Other than repair or reinstall I don't know what else to suggest.

 

[dwhite]

I couldn't think of anything alse either. I had 2 organizatioins that were getting pase my "delete from server" rule and my "blocked sender " list. I found other way to stop them. So I really do not have a problem now. I do thank you for your help.