Solved WLM. Storage folders have disappeared

[bargee]

I am using Windows Live Mail on an H-P desktop running Windows 7 (64). I had numerous storage folders listed in the left hand pane when I opened the mail program and they have disappeared. The folders still exist as I can move emails into them but I need to see them when I open the program. These folders were listed under STORAGE FOLDERS and were listed that way when I moved my email from another program. I would appreciate help on how I can restore the names of the folders on opening the program.

 

[ICIT2LOL]

Hello and welcome bargee now so that I have it right - these folders just stopped appearing? If so I would suggest you start with running these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2
if these do nothing try these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

 

[Roderunner]

Hi bargee, open the 'View' tab in WLM then click 'Storage Folders' to have them on display when WLM is opened.

 

[bargee]

Thanks, Roderunner. Under Storage Folders, I have Drafts, Sent items, Deleted items, and Imported Folder. When I click on Storage Folders in the View window, Storage Folders in the left pane disappears. I think I need to expand the Imported Folder but I don't know how to do that.

 

[Roderunner]

This is how my WLM looks.

 

[ICIT2LOL]

Yep Rodey mine is just the same but all it does is show or not show the Storage folders.

 

[Roderunner]

Hi ICit2lol. yours & mine are both empty so their is nothing to be shown, as stated by bargee.

 

[bargee]

Okay, Gang, this is where we are. I decided to recreate all the storage folders under Import so I clicked on "new folder". With that all of my storage folders appeared in the box. I tried to copy them but when I tried to highlight them, they again disappeared. Scared me. I canceled and went through the "new folder" process again and they are back. I don't know how to get them from that box over to the left pane like they were before. They are there. I just don't know how to place them where they were.

 

[ICIT2LOL]

Hi ICit2lol. yours & mine are both empty so their is nothing to be shown, as stated by bargee.

Yes mate I never use them to be honest.

Bargee now I don't know what is going on in your machine so I would suggest again you run those scans at lest the top two - will not do any harm and may even fix the problem.

 

[bargee]

Thanks, gang. I am embarrassed to report that rebooting fixed the problem and all folders are in their appointed places. Sorry for taking up your time. Memo to self - Remember to reboot FIRST.

 

[Roderunner]

Hi bargee,

Memo to self - Remember to reboot FIRST.

Does this include your good self?

Happy

 

[ICIT2LOL]

Thanks, gang. I am embarrassed to report that rebooting fixed the problem and all folders are in their appointed places. Sorry for taking up your time. Memo to self - Remember to reboot FIRST.

Been there done more times than you have hot peas for dinner as we all have mate

 

[ECKJR]

WLM folders missing

Mine were too. Problem solved by clicking on the MOVE TO icon on the menu bar.