Woman sues Microsoft over her forced Windows 10 upgrade and wins

[ThrashZone]

Teri Goldstein of Sausalito, California says that she had never heard of Windows 10 until her PC attempted to install it. The automatic upgrade failed, and now her PC is slow, crashes at times, and could be useless for days.
She did what any normal person would do - she reached out to Microsoft support, which didn't help. Then, Goldstein decided to sue Microsoft for lost wages and the cost of a new PC.
She won a $10,000 judgment against the company. Microsoft had filed an appeal, but dropped it last month.

Source

 

[Lady Fitzgerald]

YES!

Now if enterprises would get into the act...

 

[FerchogtX]

I laught at the comments... now she's a moron because she legitimately sued a company that caused loss and damage to her bussiness, instead of being a total geek and worked her windows reinstall.

Why is there some "tech savy" dudes that think that everyone else is forced to know how to reset or reinstall a system?

 

[TechnoMage2016]

Meaning no disrespect, but, "she had never heard of Windows 10".... are you kidding me?

You'd have to be a Hindu Monk, in a hidden monastery, to not have heard of Windows 10.

Then there are those pop-ups advertising Windows 10 that are everywhere!!! They're as common as house fly's, or roaches.

Why am I reminded of the woman who spilled hot coffee on herself and then sued the vendor because she got burned. ???

MS should have counter-sued her for being stupid. But I'm not sure you can sue for stupidity. Eh?

 

[margrave]

Claiming she's "stupid" seems incompatible with your claim of "meaning no disrespect".

Anyway, why should anyone have heard of Win 10?
-- or --
Have you heard about aspartate carbamyltransferase? No? Does that make you stupid!?

 

[ThrashZone]

Hi,
Yea it would be odd to not hear or notice gwx popups.
But I don't believe the center of the universe is win-10 either.

Either way the opt out was a mistake and anyone that condones that is hopeless.

 

[Lady Fitzgerald]

I laught at the comments... now she's a moron because she legitimately sued a company that caused loss and damage to her bussiness, instead of being a total geek and worked her windows reinstall.

Why is there some "tech savy" dudes that think that everyone else is forced to know how to reset or reinstall a system?

You just hit the head on the nail! Too many geeks (geek is not an insult, btw) forget that most people are not as knowledgeable as they are and will assume that everyone will know what they consider to be basic knowledge when the opposite is what is true.

Another mistaken assumption is that all software that worked in Win 7 or 8.x will work in Win 10, including business specific software.

 

[Brds7t7]

I see her as quite the opposite of stupid. She just won $10,000 from MS. Pretty clever if you ask me!

 

[ThrashZone]

Yep sure is

 

[groze]

Another mistaken assumption is that all software that worked in Win 7 or 8.x will work in Win 10, including business specific software.

That is true. I had to quit using 10 permanently do to an Intel driver causing a blinking issue. I believe the issue was caused by an windows 10 system update, that windows 7 didn't get. The reason I say that, is because the original update & the November update worked for awhile. I even tried the newest Intel graphics driver same issue. It is kind of strange that MSE & spybot s&d 1.6.2.0 work fine together in windows 7 sp1 but in windows 10 it will work but keeps getting uninstalled supposedly to keep it from interfering with windows defender.

 

[Borg 386]

That was the headline yesterday. Look what headline just popped up today. Coincidence? :sarc:

Microsoft to make saying no to Windows 10 update easier | ZDNet

 

[ThrashZone]

Yea I imagine spybot would have a field day
One of the perks on the malicious software removal tool in win-10 items here today might be gone tomorrow

 

[ThrashZone]

Yea has anyone actually seen the compatibility report the popups state exist
Survey says the popup message is the compatibility report is the actual link it shows always states
The report is not available at this time don't worry we'll check again before the upgrade

 

[Lady Fitzgerald]

That was the headline yesterday. Look what headline just popped up today. Coincidence? :sarc:

Microsoft to make saying no to Windows 10 update easier | ZDNet

It is curious that MS comes out with this so soon after that settlement. Even more curious is it took almost a year to respond to customer feedback and did so a only month before the free offer expires anyway. Big whoop :sarc: !

 

[FerchogtX]

I laught at the comments... now she's a moron because she legitimately sued a company that caused loss and damage to her bussiness, instead of being a total geek and worked her windows reinstall.

Why is there some "tech savy" dudes that think that everyone else is forced to know how to reset or reinstall a system?

You just hit the head on the nail! Too many geeks (geek is not an insult, btw) forget that most people are not as knowledgeable as they are and will assume that everyone will know what they consider to be basic knowledge when the opposite is what is true.

Another mistaken assumption is that all software that worked in Win 7 or 8.x will work in Win 10, including business specific software.

That is the main reason people starts and quits over Linux... most of them act all the same like: "You should know how to terminal, you noob!" or "That is basic, stop being a noob and read"... that is far for being friendly. Worse if you asume everyone else knows how to format and reinstall Windows, so-excuse installer is "Idiot proof"...

Well... soooooooorry, in the name of those "idiots" for not being a genius and being born with a brain instead of a HDD. I thought that the main goal for Windows and even tech savy windows IT people, was to make it friendly enough for people, so people learns and gets greater knowledge about the system, maintenance and tools, hence the popularity of the OS. If we start playing the "This thing is basic and you should know it, you noob" game... Well, this could be the reason why M$ thinks they should dumb down things and annoy users that are used to Windows simplicity, but yet, powerful tools...

That was the headline yesterday. Look what headline just popped up today. Coincidence? :sarc:

Microsoft to make saying no to Windows 10 update easier | ZDNet

It is curious that MS comes out with this so soon after that settlement. Even more curious is it took almost a year to respond to customer feedback and did so a only month before the free offer expires anyway. Big whoop :sarc: !

Hehe...

www.sevenforums.com/news/397868-woman-sues-microsoft-over-her-forced-windows-10-upgrade-wins.html

I know I'm redundant, don't slap me :3

 

[Layback Bear]

What I try to keep in mind.

1. Most Windows 7 and 8 users are not techies.
2. Most Windows 7 and 8 users have never seen this forum or ones like it.
3. Most Windows 7 and 8 users had a long standing trust in Microsoft and just let Windows 7 and 8 install everything automatically.
4. Most Windows 7 and 8 users have no idea of the hell and hard work the members on this forum go through just to stop these horrible updates and upgrades from getting on their computers. By the way; they don't want to know. They just want to be able to trust Microsoft to do the right thing. (Surprise-Surjprise)
5. Most users of Windows 7 and 8 don't know what a keylogger is.
They also don't know that W-10 comes with one installed.
----------------------------
I think you all get my drift.
We are on one of the best tech forum on the net.
We read many post on many computer subjects and most users don't even no these subject exist. They don't want to know. They just want the operating system they paid for to work properly and securely as it did in the past.
So I personally can understand why most people don't understand what Microsoft and W-10 is doing to their computer systems and why.
Microsoft used the greed button (Free) and many non tech people jumped in the water not knowing how deep it was. I'm sorry to say they trusted Microsoft just like many of us use to.

Layback Bear
Jack

 

[michael diemer]

I see her as quite the opposite of stupid. She just won $10,000 from MS. Pretty clever if you ask me!

Exactly. And she probably just feigned stupidity as part of her strategy. Brilliant!

 

[mjf]

I'm guessing MS could have tied this up in appeal after appeal until the other party ran out of money. This is the sort thing the press love to publish and it was probably a smart decision by MS to make it go away quickly to avoid the cost of bad PR.
I'm also guessing that many smart people don't know or care about the niceties of the OS but do care when their applications fail to run smoothly.

 

[alphanumeric]

Some people only use a PC because they have to, too make a living. I know people who when asked what OS they are running they just say "Windows" They have no idea what version it is. Those people don't know Windows 10 from any other Microsoft OS. That doesn't make them stupid, just different from the usual people who post here. Her other (home) PC might be a MAC (iPad etc). Windows 10 is front and center for a lot of us, but the rest of the world dances to a different drum.

 

[FerchogtX]

What I try to keep in mind.

1. Most Windows 7 and 8 users are not techies.
2. Most Windows 7 and 8 users have never seen this forum or ones like it.
3. Most Windows 7 and 8 users had a long standing trust in Microsoft and just let Windows 7 and 8 install everything automatically.
4. Most Windows 7 and 8 users have no idea of the hell and hard work the members on this forum go through just to stop these horrible updates and upgrades from getting on their computers. By the way; they don't want to know. They just want to be able to trust Microsoft to do the right thing. (Surprise-Surjprise)
5. Most users of Windows 7 and 8 don't know what a keylogger is.
They also don't know that W-10 comes with one installed.
----------------------------
I think you all get my drift.
We are on one of the best tech forum on the net.
We read many post on many computer subjects and most users don't even no these subject exist. They don't want to know. They just want the operating system they paid for to work properly and securely as it did in the past.
So I personally can understand why most people don't understand what Microsoft and W-10 is doing to their computer systems and why.
Microsoft used the greed button (Free) and many non tech people jumped in the water not knowing how deep it was. I'm sorry to say they trusted Microsoft just like many of us use to.

Layback Bear
Jack

Hopefully, this forum is just as friendly. I mean, if you ever run into a problem, you always know there is tech savy people here, BUT, also, they are nice and comprehensive, something the people that comments on that article severily lack of.

Just in case, those were the ones I was reffering to .