Solved won't get past first post

[Morzie]

Yeah Tis a real pain

 

[Morzie]

Bump

 

[Britton30]

I would suggest if you have any warranty to take that route with Acer. You would likely loose all data on the laptop.

Another thing would be to try booting from a w7 install disk. I suspect you didn't get one since OEMs are so cheap thinking these days. All I know for sure is you have w7 HP 64 bit.

You can try a Repair Install which will keep your files. you would need to download the correct Windows version .iso file that your laptop sticker is for and make a bootable USB flash drive or a DVD. Instructions for all are here. I hope you have access to another computer, it can even be a XP machine.
http://www.sevenforums.com/tutorials/3413-repair-install.html#post31238

You may be able to use the DVD to enter the Repair options too.
http://www.sevenforums.com/tutorials/681-startup-repair.html

 

[Morzie]

I tried to run off a win disc, but this is bios stuffing up so I can't boot anything, I'm hoping to take it to a computer store but fix long it myself would be much better

 

[Britton30]

Have you tried tapping F5, F8, F10, or F11 right after powering it up with the power adapter plugged in?

 

[Morzie]

Yes I have tried that, but that is bios and I'm not getting bios

 

[Britton30]

I'm out of ides. Just changing the BIOS to switchable graphics mode won't cause a no boot problem and no BIOS.
There has to be some hardware issue since you can't boot from anything else.

I'll ask for help.

 

[DocBrown]

Morzie, taking the small watch battery out for only 30 seconds will probably not reset the bios to default. You need to have it out for 30 minutes to 1 hour. Also the standard full size laptop battery OUT & the optional AC power supply disconnected during this time also. Also as soon as you power ON try holding down the ESC key to see if it will cause some sort of error that will result in getting into the bios setup.

 

[gregrocker]

Most of the time failure to boot into BIOS is a user failure. Vigorously tap the F2 key beginning the second you turn the power on. It should work unless the mobo was damaged when pulling the CMOS battery.

Were you extra cautious when you opened the case to get into the CMOS battery? You know that you must ground yourself by touching the case metal before getting near the mobo, right?

Sometimes battery needs to be taken out for awhile, drain the power fully by also holding the power button down. Of course everything should be unplugged, and no carpet around.

As a test carefully pull out the RAM sticks to see if the mobo beeps so you know it is responsive. Then reseat the RAM making sure there is no debris in the slots.

I would also try booting Acer eRecovery to see if the setting can be overridden by Recovery, realizing that if not you may need to somehow enter the BIOS again to change it back or even as a last resort reflash the BIOS.

Next try booting Hiren’s BootCD 15.1 which will boot itself without user assistance allowing you to copy out your data from the bootable XP explorer, run a HD diagnostics test for your HD brand, run a Memtest on the RAM, then if necessary wipe the HD.

This will force the installer to boot itself to Clean Reinstall - Factory OEM Windows 7.

 

[Morzie]

Jamming the F2 key did nothing, and I can not boot anything from anywhere because this problem is before it gets to BIOS

 

[Morzie]

Also holding esc did nothing

 

[TVeblen]

The power light on the power button turn on and off 3 three times

This would indicate that the system is attempting a BIOS Recovery.

If so, your BIOS is corrupted and needs to be re-flashed (without a BIOS to do so). If all else fails they may need to replace the BIOS chip at the factory (RMA).

For do it yourself fixes you need to be aware that attempting these may void your warranty. It the PC is under warranty then I suggest you send it in.

It would be of great benefit to you if you knew what you had for a BIOS. Legacy BIOS, a Hybrid, of a EFI/UEFI. The method you choose to do depends on which type of BIOS you have.

If you had a Phoenix BIOS the that would probably have been a legacy or hybrid. For that you could try this:
Aspire Gemstone: Acer Phoenix BIOS Emergency Recovery

If you had an InSYDE BIOS and a GPT format hard disk then the recovery file would be on the hard disk.

The procedure is the same regardless of BIOS brand, but the file and flash program are different. You get the flash program and most recent file on a USB stick and initiate it with the key combination.

This method works for the Acer Aspire One.
Acer Aspire One BIOS Recovery -- QRP & CW - Latest Gadget News
I have heard that it will work with other Acer models, but which ones? That is a crap shoot.

In all cases the procedure is:

• Turn off the laptop
• Insert the USB stick with flash program and most recent BIOS file - file renamed to work with the particular flash program
• Press and hold the Fn+Esc keys, then press and release Power
• Keep holding Fn+Esc for a few seconds > release
• The power button flashes as the BIOS is flashed
• The system reboots when done

I do not know what will happen if you attempt this with the wrong flash program for your BIOS or on a system that does not allow outside flashing. Nothing? Flames?


So I will say again, if it is under warranty, send it in.

 

[Morzie]

And it's not under warmth and I have no idea what you just said?

 

[Morzie]

*Warranty

 

[Morzie]

Technical jargon doesn't help, simple do this then do that would help, though all help is appreciated, and my question to that, is if all else fails what do I do?

 

[TVeblen]

Technical jargon doesn't help, simple do this then do that would help, though all help is appreciated, and my question to that, is if all else fails what do I do?

I can understand your position.
If your problem turns out to be what I think it is it is not an easy fix. The fix I described is complex and would be a challenging project for those that were quite comfortable inside a computer. I would provide a step by step if it were that simple, but as I mentioned above, your problem is complicated by unknown variables. But if you are not comfortable performing these kinds of procedures then I advise that you don't.

I often on this forum suggest to posters that they not try and fix something themselves, but to seek out professional assistance. This is because some repairs can be additionally damaging if done wrong. So if the owner is not comfortable doing the procedure then they shouldn't be doing it.

First, I would try any other suggestions that members here may have that may help. There are a lot of creative, experienced folks here that may have experienced something similar and may know something new.

Second I would contact Acer Tech Support and describe the problem and see what they have to say. You could also mention "this guy on the internet says...."

Third, if you have a computer repair shop in your area I would take it there. Dealing with these things is so much easier when you have hands on access. I'll bet they could get you up in running in short order.

 

[Morzie]

Thanks a lot, we have a Pc repair store an hour away so ill take it there and see what acer has to say
Again many thanks

 

[Dave76]

Just a thought, check that the CMOS battery (the coin shaped one) is not in upside down.
Be sure to unplug the power socket, remove the laptop battery, hold the power button down for 3 minutes to drain the power, before opening the laptop.

 

[Morzie]

I'm sure it's up the right way

 

[Dave76]

Best thing to do is take it to a shop or back to Acer.

Let us know how it works out.