Won't shutdown even by mainting off button on laptop.

[feelit]

An application crashed, I tried to kill it with ctrl alt del, but win7 freezes.

On my laptop, I tried to maintain the power off button for 5 sec, but win7 enters in session save state.

Only method is to remove the battery?

Thanks

 

[feelit]

Moved but where to?

 

[JonathanV]

I suggest you read How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

From Microsoft Support