Solved Word 2003 opens 11 x 9 vs 8.5 x 11 blank doc and/or template.

[klxdrt]

Word 2003 opens 11 x 9 vs 8.5 x 11 blank doc and/or template; Just out of the blue.
Please see 1 & 2 images below. Any ideas on how I can get back to size letter size format?

word 03 pg reduction.png

cheers,

klxdrt

 

[fireberd]

Do a PC search for normal.doc and delete ALL copies that it finds. Then open Word and it will create a new normal.doc template file.

 

[klxdrt]

did as you suggested, no change.

Fireberd,

Thanks for the quick reply,

I searched & deleted all copies of normail.dot to no avail. FYi, Isp 3 is installed on my Office 2003.

cheers,

klxdrt

 

[fireberd]

I have no idea what "Isp3" is.

Open Word then go to File/Page Setup. Click on the Paper Tab and you can set (reset) it to 8.5 X 11, although deleting all copies of normal.dot should have done the same thing.

 

[klxdrt]

sorry, Isp was a typo

Fireberd,

Thanks.

Meant to type SP3 of MSO 2003 installed

cheers,

klxdrt

 

[klxdrt]

Firebred, maybe this headers-footers image will help.

Fireberd, maybe this headers-footers image will help.
Looks like the truncated normal.dot does not include headers & footers.


w header footers.jpg

 

[klxdrt]

solution to missing headers-footers

White space must be checked. All is back to normal now. white space edited.jpg

thanks,

klxdrt

 

[fireberd]

There must be some other option, as that is checked but grayed out, in my Word 2003.

How my options are setup is stock. I haven't modified anything.

 

[klxdrt]

Fireberd,

Yea, saw your screen dump, it's grayed out but & so is the chk mark. Mine was not grayed out or check, so when I chk'd it, it worked. As to why? Beats me.

thanks,

klxdrt