Word Doc issue?

[Alexey2912]

Hi there,

I have a MS Word doc when I click to open it 2 Word pages open up, a blank and one that has text.

Happens only with this particular doc, not with the rest, any ideas why and how to fix it?

Thanks.

 

[UsernameIssues]

You did not say what version of MS Word you are using.

Try selecting View > One page.




...or maybe I'm not understanding the problem.



You might also want to temporarily show paragraph marks...



...to let you see what might be there on that blank page.

 

[Alexey2912]

Thanks for your reply.

It's MS Office 2007.

Tried but still the same. It happens once only when this particular Word doc. is clicked to open, not if its closed and reopened in a session. Doesn't happen with other Word docs.

A blank Word page behind that Word doc.

 

[UsernameIssues]

Open Word via the Start menu (not by double clicking on a doc file).

Open another instance of Word via the Start menu.

In that second instance, open the problematic document via the File > Open method.

Copy the contents of the problematic document and paste it into the first instance of Word.

Exit the second instance of Word.

Save/exit the first instance of Word.

Restart your computer and double click on the newly saved document.

Problem solved?

 

[Alexey2912]

Thanks for you expert reply. Shall do as said and keep you posted.

Best regards!

 

[Alexey2912]

Thanks again it got solved.

After a reboot, found that both the old and new were opening fine, anyways deleted the old problematic Word doc.

 

[Alexey2912]

Apologize to be a pain but is happening again with the new saved Word doc?

 

[Alexey2912]

Blank doc that appears.....

 

[UsernameIssues]

Let me be sure that I understand the situation:

You double-click on this problematic doc and it opens two instances of Word.
Is that correct?

Does Task Manager show two instances of Word running?

If you both Word windows, does Task Manager show no instances of Word running? (e.g. is one copy not exiting RAM, but shows not window?)


You mentioned that it happens only once per session. Does that mean once per log on session?

 

[Alexey2912]

Let me be sure that I understand the situation:

You double-click on this problematic doc and it opens two instances of Word.
Is that correct?

Correct.

Does Task Manager show two instances of Word running?

Correct, yes two instances.

If you both Word windows, does Task Manager show no instances of Word running? (e.g. is one copy not exiting RAM, but shows not window?)


You mentioned that it happens only once per session. Does that mean once per log on session?

Correct but at times more than once per log in session.

Thanks again.

 

[UsernameIssues]

Doh! Typo:

If you close both Word windows, does Task Manager show no instances of Word running?


My thinking is: you close both visible Word windows, but only one WINWORD process actually exits RAM. As long as that other WINWORD process is running, you won't see two windows open the next time that you double click on a Word doc. The WINWORD stuck in RAM for a while is probably the one that does not show a document.

I've seen something like this in Excel when the personal.xls file is set to show itself. I wonder if there is something like that for the normal.dot file (which holds preferences and can hold macros).

 

[Ranger4]

I have a feeling something is wrong with this particular document. Perhaps it was based on a template that had not been cleared first, but then cleared later & a new template over layered on it.

The instances of it in Task Manager show a large file size for a supposedly blank document.

 

[GEWB]

I have a feeling something is wrong with this particular document. Perhaps it was based on a template that had not been cleared first, but then cleared later & a new template over layered on it.

The instances of it in Task Manager show a large file size for a supposedly blank document.

Did you solves this issue?

If not:

1. Open the doc(s), go to the one that displays the desired text section.
2. From the Word FILE menu OPEN a NEW > BLANK DOCUMENT. You should now have three instances of Word open.
3. Select (activate) the SHOW ALL marker (paragraph marker).
4. Select (highlight) all of the text EXCEPT the very last paragraph marker in the document.
5. COPY the selected text to the clipboard.
6. Click on the NEW DOCUMENT instance and PASTE to the beginning of the new document.
7. SAVE the new document with name/location you wish.
8. CLOSE all open Word documents.
9. OPEN the newly created document - is it OK and as expected?
10. If YES, delete the original file and rename the new file if desired.
11. If NO (not as expected) then post back here.

Regards,
GEWB