Solved WPD and no Sound under W7-Pro on an HP PC.

[Mike Lynch]

It's been almost a year since this started.

I try and search for solutions and soon or later I wind up at a Driver Download Site, which I do not use.

The Initial Windows Sounds play when the PC is turned on.

From that point on, there is no sound at all.

I try playing YouTube stuff, no sound.

I try listening to the News, no sound.

I have tried deleting WPD multiple times from the Device Manager, it keeps coming back.

Any insight or help would be greatly appreciated

Best regards,

Mike Lynch

 

[Snick]

Hi Mike Lynch,

Have you tried the troubleshooter?
Click rb:, and then click Control Panel.
Under System and Security, click Find and fix problems.
Follow the prompts.

Also
Have you tried disabling audio driver and then enabling it?
Right click on My Computer.
Chose Manage.
Select Device Manager in the left panel.
Expand Sound, video and game controllers.
Find your audio driver and right click on it.
Chose Disable.
Right click on the audio driver again.
Chose Enable

 

[SIW2]

What is wpd pointing at do you think ?

Details emerge about mysterious Windows WPD driver | Computerworld

 

[Mike Lynch]

Do these Snips help?

FYI - Once or twice a year, I plug in my Android Phone to transfer the pictures on it to my PC.

I read the Link however, I am a Novice and it says a lot I am not familiar with.

 

[Mike Lynch]

I tried the Troubleshooter with no luck. Here is what I did next.

Do these help?

 

[SIW2]

"Volume" doesn't mean what you think it does.

A volume is an area capable of holding data, or a single accessible data storage area. For example a disk partition is a volume.

What makes you think wpd is connected to any sound issues you may have?

Try checking device manager > show hidden



Here for example are a couple of usb sticks - they are "hidden", because they are not currently connected






I don't see how they have anything to do with system sounds or whatever audio problems you have.

 

[Mike Lynch]

It was the only one that had a Yellow !

 

[Mike Lynch]

Accidentally noticed the following:

The sound works fine on other User Desktops, Sign-On's.

Any clues as to why?

 

[Mike Lynch]

Hidden Items from the Device Manager.

 

[Snick]

Mike Lynch

Corrupt User Profile.

Here's a couple dissertations
M$ FixIt is defunct/no longer supported!

Neosmart Tech - Corrupt User Profile: Fix for Windows XP, Vista, 7, 8, 8.1, 10
Fix #1: Create a new Windows 7 account
Fix #2: Registry Editor

Fix a Corrupted User Profile in Windows 7 | TrainingTech

 

[file3456]

I can tell you exactly how to get rid of the drivers related to WPD if you want, but, BUT, you need to either create a system restore point first or do a full disk clone before you do what I tell you to do, and when I tell you how to do it, follow everything I tell you down to a T. If this was my computer I'd have that BS fixed in a flash, that I can guarantee.

I think perhaps the reason why WPD doesn't start may be due to its service not starting if it actually has one. Even if there is a service to WPD, I wouldn't allow WPD on my system at all anyway. Especially based on what I read from that article which I'm going ot share on my own website forum under my "updates crap" topic. AS the article says, and I've been saying this for YEARS! Never, ever, let Windows update your drivers, EVER. People who say there's no issue don't know anything, and I realize this may be a shock to some, but I've been messing around with computer for two decades (not as long as some I do realize) but I have read my fair share of Windows update driver madness on countless tech forums like this one to know that you don't want Microsoft updating your drivers. The only sure fire way of updating any driver is by going to the manufacture's website and getting it from there. DO NOT trust any driver download site other than the real manufacturer's website. Could be Nvidea, Intel, Crucial, AMD, Creative, etc, etc. To make sure Windows doesn't update your drivers wheather in 7, 8, 8.1 or 10, read this guide, and read it well. Take heed and do it.

How to Stop Windows 10 From Automatically Updating Hardware Drivers

How to Prevent Windows from Automatically Updating Specific Drivers

3 Ways To Disable Automatic Driver Updates In Windows 10

Now I have a question for you. How did you ascertain that WPD was the issue with sound not being played? Was this through your research or because you simply noticed that driver not be activated in Device Manager?

 

[file3456]

To give you a little Info. on what I took from that article since you indicated you're a "novice." There was a n update pertaining to this WPD crap and it's a driver that facilitates with the chipset of some Android devices. SO if those don't work, that BS driver is probably the reason. The article also mentions that this "update" packs with it old outdated 2011 USB drivers.

Since by in large Microsoft stopped supporting updates for Windows 7, it would probably be in your best interest right now to just turn it off. There are so-called service stack updates however, and if you want those just download them manually from Microsoft's update catalog if you need them. To turn off updates for good, and this has worked for me in 7, go to the control panel | Administrative tools | Services. In Services look for Windows update. Stop it then disable. This can also be done in group policy if you have a Windows version with group policy. Typically starting from Pro I do believe. Home won't have it.

 

[Mike Lynch]

I simply noticed that the driver not be activated in Device Manager!

 

[Mike Lynch]

Looks like this Tool is no longer offered for W7.

Microsoft Easy Fix solutions have been discontinued
Applies to: Windows 10, version 1809, all editionsWindows 10, version 1803, all editionsWindows 10, version 1709, all editions More
Easy Fix solutions have been discontinued. Instead, you can upgrade to Windows 10 and get troubleshooters that are built right in. To get Windows 10, see Windows 10 Home. Need more info on Windows 10? See Upgrade to Windows 10: FAQ.

Windows 10

Windows 10 uses troubleshooters to help you solve problems with your PC. To run a troubleshooter:

Select Start > Settings > Update & Security > Troubleshoot.
Select the type of troubleshooting you want to do, then select Run the troubleshooter.
Allow the troubleshooter to run and then answer any questions on the screen. If you see a message that no changes or updates were necessary, you can try recovery options, or find out more about Outlook error codes and upgrade and installation error codes.
Windows 8.1 and Windows 8

Select Start > Settings >Troubleshooting, and then follow the instructions for the kind of troubleshooting you want to do.

Windows 7

Select Start > Control Panel > Troubleshooting, and then follow the instructions for the kind of troubleshooting you want to do.