Write failed because the drive returned error

[iiam]

Greetings everyone, first post.

So I was using win7 back up to make an image of C: Backup failed because the drive that I was backing up to disappeared.
Wait a minute - wrong story.

So after trying to make the backup W7 asks if I want to make a rescue disk - well of course I did, the back up had just failed. So it looked as if the burn had been successful but then I get a fail notice

'The write failed because the drive returned error information that could not be recovered from.Value: 0xC0AA0301'

So I googled.

Some people had been having the problem in Vista and W7, but I couldn't find a thread that had actually took it to a conclusion.

I'm running an old Dell Workstation XP>VISTA>W7U.
LG Electronics Model HL-DT-ST DVD+-RW GSA-H53N ATA Device (HL-DT-ST DVD+/-RW GSA-H53N)

The one thing I did notice was that I was trying to burn to a CDR and one of the possible fixes mentioned might have been burning to a DVD.

I went to Microsoft and sure enough they had the error code listed but nothing for information as to what the fix might be.

I was wondering if maybe someone here had run into this problem and what you did to fix?

 

[whest]

Looks like an intel chipset you might need to install the intel matrix storage manager software/driver if you have AHCI enabled in the bios under sata configuration - W7 installs a driver during W7 install, but for full functionality you need to install the intel matrix storage manager after installation - i see you have 11 drives, and I guess your maybe using the ide setting, or raid maybe, and if so, would have it installed, or wouldnt need it with the IDE setting. Anyhow, thought I would mention this, as it can cause the dvd drive to malfunction without it.

Intel(R) Matrix Storage Manager

 

[iiam]

Chip set

ATA Channel 0 [controller](2x)
1 (2x)
2
3
4
Standard AHCI 1.0 Serial ATA Controller
Standard Dual Cannel PCI IDE Controller
Intel(R)631xESB/3100 Chipset USB Universal Host Controller 2689

I have both SIW and Belarc Advisor and although it looks as if I'm using - well I can't tell what I'm using. SIW just lists all of the drivers installed and I can't find a Intel driver running.

I can't find (according SIW) any Intel drivers running. If you could tell me what I should be looking for.

And on the Intel website -your link- Intel give their series numbers in single digit - series 3, 4 etc. So I would be running series 3 for my 3100 chipset? I know, stupid question - but I gotta ask.

 

[whest]

Just try installing it will just give an error if its incorrect, and wont install - you could also set up a restore point to be on the safe side. It looks as though you already have the standard microsoft AHCI driver which I have found works OK - maybe you should be looking for a firmware upgrade for the dvd rom. Read below and only try the matrix driver as a last resort as it probably wont make any difference - make sure you set up a restore point if you do, as it may not leave you with the safely remove icon in the tray for hotswapping.

Please read this thread I found and all the replies-
http://club.myce.com/f91/hl-dt-st-dvdrrw-gsa-h21n-driver-198423/

I know this post has been dead for awhile but thought I'd throw this on here just in case it would help someone out. I was having the same issues with my drive after moving it from a Dell to a system I recently built. It would read and write CD's fine but was having a hard time even reading DVD's. I decided make sure I had the most up-to-date firmware but Dell doesn't seem to have the file on their server anymore. I updated my firmware with a download from http://drivers.softpedia.com/progDow...oad-28966.html and I'm having no more issues with DVD's. Later.

 

[dmmackay]

you should try using a different type of DVD. for instance if you get the message with a DVD+R try DVD-R.

I just had this exact same problem and it worked for me. This can also be a problem sometimes for the drive to read disks.