WU Error 800B0100, Crypto Svc Components not registered

[rprosperi]

Looking for some expert help with this issue.

New Win-7 Pro SP1 x64 installation on HP Elitebook, will not install KB3033890, KB3055642, and KB3084135. All other updates (both before and after these 3) install without any problems. All drivers installed, everything else running great.

I've done Chkdsk, SFC /scannow, WSURT, reset SoftwareDistribution folder, removed/recreated catroot2 folder, and run just about every fixit and WU repair tool there is. Disabled W7 firewall, and there is no AV/Malware s/w installed. Even tried a "clean boot" installation. No change.

Edit: I also tried downloading the individual KBxxxxx update files to install manually. These all fail as well.

After running the MS WU diagnostic tool, it reports:

Windows Update Error 0x800B0100 (date time)Not fixed.
Cryptographic service components are not registered Not fixed.

All other components show up as FIXED (green check).

DISM log reports errors, however I've no idea how to read/interpret that.

CBS logs are here (too large to attach to message, so posted on OneDrive).

Would appreciate help getting this seriously annoying issue resolved. I can blow it up and reinstall, but hate to waste another day. Plus I'm really, really curious what would cause this on a new installation.

Thanks in advance for any help.

 

[rprosperi]

Update - Installed but now Status=Pending

Update:

After posting the problem, I continued researching these forums and found an excellent explanation by tom982 of how to correct the damaged installation files (review CheckSUR.log for unavailable repair files, then manually extract the missing files from the KBxxxxx download files, and place them into the %Windir%\Temp\CheckSur... folders).

After replacing these files, I was able to successfully install all 3 updates using the manually downloaded KBxxxxxx files, and they all appear now in the Windows Update History, however the status for all 3 is now Pending (vs. Successful or Failed).

I have shut down (a few times), restarted, checked for new updates (none found) but the Pending status persists.

Note: the 3 updates all show up as Pending in the Update History view, but do not appear in the Installed Updates view, implying they are somehow partially installed, but clearly not fully.

Any suggestions on how to complete the installation of these 3 troublesome updates?

Thanks in advance.

 

[wben353]

try attached

Please check out this KB article:
Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates
http://support.microsoft.com/kb/956702
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

 

[rprosperi]

Thanks for your assistance.

I've been to that web-page, tried all that, no help.

I tried both commands in the .bat file in an elevated CMD prompt, neither file existed.

Also tried, from F8->Repair my computer->Cmd Prompt

"DISM /image:\ /cleanup-image /revertpendingactions" [In repair mode, my C: drive is seen as D: - smiley should be D:]

It reported removal of pending actions to be completed on next boot.

Rebooted, shut down, rebooted again.

Pending files remain in the log (expected), are not visible in "Installed updates" (expected) and are not proposed for install when I check for updates.

Another, unrelated minor update (defender updated) installed with no problem.

Any further suggestions??

 

[wben353]

Run SURT again & post

CBS.log

CheckSUR.log

Off to dinner with Father, back in a few hours...

You could Repair Install

 

[rprosperi]

Ran SURT again, logs are attached in .zip file.

I can blow it up and start again, but really would like to avoid if possible as lots of other stuff installed, etc. and hate to waste a another day.

I'd like to stick with it for a bit if you don't mind helping; reviewing several of these have resulted in success, so it seems feasible. Otoh, there are a lot of folks that just reinstall. My main issue is, what the hell caused it, like I said, this is a new system, no browsing history, no malware, etc.

 

[torchwood]

Have a look at this will tell you how to remove the pending updates

http://answers.microsoft.com/en-us/...ownloads/e82ab027-8c22-4850-a488-8859d7840032

And this one to reregister Crypto services.
https://social.technet.microsoft.co...ic-services-error&forum=WinPreview2014General

Note you should run SFC /scannow 3 times to successfully correct errors.

Hope it helps

Roy

 

[torchwood]

very odd

Just looked at those KB's,
the 1st relates to only 32 bit OS, the other 2 only relate to W8,

Your comp should have ignored them.

If after following my instructions in the previous post,
change your Update settings to LET me chose and hide them if they reappear.
Then reset back to automatic, and run the troubleshooter for Windows update.

Roy

 

[wben353]

Thanks again for your assistance torchwood

Reading 1st post, resetting software distribution folder has been done.

Here's batch files to automate process

After you run re-register Cryptographic components

reboot run it again.

Follow rest of torchwood's instructions

Hope this helps!

 

[rprosperi]

Torchwood:

Thanks for your posts.

Replies to 2nd post:

All these KB's apply to x64 Win-7 - I just verified them all. Again. I have downloaded them, and each ran without error (that said, they didn't install right, but not due to getting wrong versions).

Will try this WU config change after making progress in 1st post

Replies to 1st post:

Which step in the above post are you recommending? I've been to that page, and pretty sure I've tried everything there, there are many suggestions in that thread, which suggestion are you recommending?

For re-registering Crypto Services, I've done this I believe, however without restarting between un-registering the services and re-registering. Does this not require an Administrative CMD session?

Is running SFC /scannow 3 times unique to re-registering Crypto setvices, I've not see that technique before.

Thanks again.

 

[wben353]

Just curious, where did you obtain windows 7 x64 professional? ISO, DVD, off Internet?

 

[rprosperi]

OEM Install media using HP Recovery disk for proper Elitebook model

 

[rprosperi]

wben353:

Confused - I thought I saw your message with just thanks... then content appeared...

Anyhow,

I ran the script to remove s/w distr
I ran your re-reg Crypto script - rebooted and ran it again. Both times, I got errors that that svc/dll not registered, running.
Should I now run a similar set of cmds, but without the /u on each line, to re-register? I made a similar batch file from the original list

 

[wben353]

Yes, your second batch file, to re-register should not contain /u.
I have a sever sleep disorder & been having problems getting enough rest past 3 days. Isn't the first time I boo booed, won't be the last. didn't notice the /u missing from the second batch file listed in the link provided by torchwood

 

[rprosperi]

Thanks for confirming, I'll go run 2nd batch to register.

Run more than once?

I also ran sfc /scannow 3 times; each time, reported that it found no errors.

mistakes are fine, I just thought I was seeing things, but now I see the edit comments. Boo boos are normal, but documenting them respectable.

What's next after registering and restarting?

 

[rprosperi]

Ran the register script. Most succeeded, but the following files failed, as the required .dll file was missing:

initpki, gpkcsp, sccbase, slbcsp.

I researched and saw that the original article was intended for Vista, not Win-7. Is it possible these .dll files are not present, or have different names under Win-7?

 

[rprosperi]

Theory confirmed, I think.

initpki, gpkcsp, sccbase, and slbcsp.dll do not seem to be present on another Win-7 Pro x64 system I have which is healthy.

Since the other dll files registered properly, should I try to run the Windows update error-checking tool from MS?

 

[wben353]

They are not on either of my win7x64 Home Premium machines either.

I would continue with torchwood/Roy's remaining instructions.

 

[rprosperi]

After rebooting, I changed WU settings to "Let me choose", checked for updates, none found.
Changed WU back to Automatic install and ran the MS WU diag tool
When complete, it reported same as results at very beginning, Cryptographic service components are not registered. Not fixed.
Restarted, ran WU, check for updates
Almost right away, got Error80248019?
Frustrated....
MS note said to verify services, I started BITS and restarted Windows.
Now, WU check is OK, and comes back saying no updates needed,

Enough for tonite for me, but I would appreciate any other suggestions you have.

Did the logs I sent reveal anything?