Solved XP Home Generic Question (Probably Applies To 7 Also)

bej

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I tried to install a program and device driver (Diamond VC 600 Video Converter) from an original CD. I ended up with two "unknown devices" (tried to install it on a different USB port also). My system meets all program requirements.
How do I get rid of the "unknown device(s)" in device manager ???
 

My Computer My Computer

At a glance

Windows 7 Home Pro SP1 64bitIntel Xeon E-3 1240v28GBNVIDIA 300
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Home Pro SP1 64bit
CPU
Intel Xeon E-3 1240v2
Motherboard
HP
Memory
8GB
Graphics Card(s)
NVIDIA 300
Sound Card
Onboard
Monitor(s) Displays
Hanns G 25"
Screen Resolution
1920x1080
Hard Drives
Hitachi 2GB
PSU
Seasonic 430W
Case
Antec
Cooling
Stock
Keyboard
Logitech
Mouse
Logitech
Internet Speed
5MB
Go to Device manager and select the Unknown device, right click on it and select "Uninstall". The Unknown device icon will be removed. Similarly remove the other unknown device. Now click on the scan for hardware changes. Hopefully the correct device driver will get installed now...
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate 64-bit SP1i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Br...4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)Video Intel(R) HD Graphics Family, 1696MB ava...
Computer Manufacturer/Model Number
Toshiba Satellite P775-S7232
OS
MS Windows 7 Ultimate 64-bit SP1
CPU
i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Bridge 32nm
Motherboard
Toshiba PHRAA ver. PSBY1U-00F003
Memory
4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)
Graphics Card(s)
Video Intel(R) HD Graphics Family, 1696MB available memory
Sound Card
Realtek High Definition Audio version=6.0.1.6323
Monitor(s) Displays
17.3 " Trubrite TFT LCD, LED Backlit
Screen Resolution
1600x900 32 bit, Native support for 720P content
Hard Drives
TOSHIBA MK6476GSXN
580.614 [GB] partitioned C: 80GB and D: 500GB with hidden recovery partitons.

Spare bay for 2nd HDD but no SATA connector :-(
PSU
Toshiba AC/DC Adapter
Case
Notebook
Cooling
Built-in Fan
Keyboard
Premium Raised Tile keyboard
Mouse
Logitech M215 wireless mouse
Internet Speed
Not fast enough
Other Info
Built-in Harman Kardon speakers with Dolby Advanced Audio, Waves MaxxAudio® 3. HDMI, 1xUSB3+3xUSB2 ports, WebCam, Battery life 4hrs 11mins, 4GB Readyboost SDHC card, WD My Book Essential Ext HDDs 2 TB, 2x1TB, My Passport SE 1TB and WDTV 1st Gen for Multimedia playing on a Sony Wega 32" LCD.
Recent addition to my toys are Asus Transformer Pad TF300T with 32GB onboard sd card + 32GB microsd card.
If you are interested in finding out what they are and getting drivers installed for them, follow the steps at pcidatabase.com.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
Thank you for your responses.
 

My Computer My Computer

At a glance

Windows 7 Home Pro SP1 64bitIntel Xeon E-3 1240v28GBNVIDIA 300
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 7 Home Pro SP1 64bit
CPU
Intel Xeon E-3 1240v2
Motherboard
HP
Memory
8GB
Graphics Card(s)
NVIDIA 300
Sound Card
Onboard
Monitor(s) Displays
Hanns G 25"
Screen Resolution
1920x1080
Hard Drives
Hitachi 2GB
PSU
Seasonic 430W
Case
Antec
Cooling
Stock
Keyboard
Logitech
Mouse
Logitech
Internet Speed
5MB
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