Yesterday I did a fresh window 7 re-install and ran into a new issue

[Akura]

While you are downloading and using games from the internet you could be getting infected with virus.
Malwarebytes is a great program for fighting malware but you do need a anti virus program to fight virus.

Use this at the present time.

Microsoft Security Essentials - Microsoft Windows

With your problem lets start with something basic.

Complete this tutorial by Brink and post the log here.

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

I definitely agree with bear here on the part of anti virus. Malwarebytes will only scan for and get rid of malware. If you dont have anti virus you are just asking for a big problem to happen. But whether or not you really want to protect your system is up to you.

i do intend to protect my system i just want my screen to stop turning off

ok the screen switching on and off while IM NOT gaming whats going on? it goes into power save mode while im not gaming just using the net.

typing on my keyboard and the screen turned off yesterday , twice its done that

 

[gregrocker]

Try another monitor to see if the same thing happens.

Try playing the same game which is crashing from the hard drive only, unplug the external. Again, this is not a good arrangement at all. Use external for storage and not running any program or it will always lag or worse.

Reset your Power Options to default. I suggest Balanced but High Performance might suit your gaming needs better. In advance what works best on my installs is to prefer Display at 20, Hard Drive at 20, Sleep at 30, Hibernate at 30, Hybrid Sleep Enabled.

 

[Akura]

Try another monitor to see if the same thing happens.

Try playing the same game which is crashing from the hard drive only, unplug the external. Again, this is not a good arrangement at all. Use external for storage and not running any program or it will always lag or worse.

Reset your Power Options to default. I suggest Balanced but High Performance might suit your gaming needs better. In advance what works best on my installs is to prefer Display at 20, Hard Drive at 20, Sleep at 30, Hibernate at 30, Hybrid Sleep Enabled.

oh ok as for monitors i only got my laptop and my think-vision ill try resetting my power options

 

[gregrocker]

There should be a VGA or HDMI port to plug a monitor into your laptop to compare.

 

[Akura]

There should be a VGA or HDMI port to plug a monitor into your laptop to compare.

ummm yeah its being used by the monitor my laptop is plug-into i have a normal monitor with just one cable and a USB cable attach thats not being used.

wait wait. the screen doesnt turn off guys. it only goes black with power mode on message the same message it shows when u turn computer off without turning the monitor off.

that message comes up with the monitor turned on and it effects both screens at once.

both my monitor and my laptop screen goes black BUT only my monitor has the power save mode message appear

thats my only issue im having is keeping my screens from turning off while gaming everything else is working fine

 

[gregrocker]

That is internal on your monitor then. Browse through the settings buttons.

As to both going blank, did you reset High Performance Power Options plan to Defaults?

Do you have a bootable game CD you can use without the hard drive to see if the problem persists? If you can't fine one then use Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums to run for awhile to test this, even disable the hard drive in BIOS setup if possible to eliminate it and the OS and narrow it to the hardware as culprit.

 

[Akura]

That is internal on your monitor then. Browse through the settings buttons.

As to both going blank, did you reset High Performance Power Options plan to Defaults?

Do you have a bootable game CD you can use without the hard drive to see if the problem persists? If you can't fine one then use Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums to run for awhile to test this, even disable the hard drive in BIOS setup if possible to eliminate it and the OS and narrow it to the hardware as culprit.

im running my games threw steam. i just checked on a browser game and the screen turned off too and the browser is installed on my laptop so i dont think its my externnal drive. the drive fairly new. my ssd is also new only had it for 2 months.

yes , no change, screen turns off i did a stress test the other day. didnt find any errors but screen did turn off doing the test

 

[gregrocker]

OK, so we've eliminated that the laptop screen is shorting because the same shutdown happens simultaneously with a monitor plugged in, correct?

Have you tried updating your display driver? Enable hardware auto-updating via Windows Update (Steps 3 and 6) first, then Check for Updates and install all Important and Optional Updates. If the doesn't provide a newer driver, check the laptop Support Downloads webpage, followed by the Display maker's Support Downloads webpage. Test each available driver.

Then in the display software set only the monitor to display to see if the problem persists. Also check what happens when you span the display over both screens.

Adjust the refresh rate for both to see if that has any effect.

 

[Akura]

OK, so we've eliminated that the laptop screen is shorting because the same shutdown happens simultaneously with a monitor plugged in, correct?

Have you tried updating your display driver? Enable hardware auto-updating via Windows Update (Steps 3 and 6) first, then Check for Updates and install all Important and Optional Updates. If the doesn't provide a newer driver, check the laptop Support Downloads webpage, followed by the Display maker's Support Downloads webpage. Test each available driver.

Then in the display software set only the monitor to display to see if the problem persists. Also check what happens when you span the display over both screens.

Adjust the refresh rate for both to see if that has any effect.

my display drivers are updated to current version.

Im using Nvidia quadro FX 2700M both are set to 60 hertz screen refresh rate unless you talking about something else?

just changed the hertz and didnt stop the monitor from going into power save mode and skyrim CTD because of this. when it doesnt get activated Skyrim runs just fine. even at highest settings. with no lag. but soon as the monitor turns off switching to power save mode and back on, Skyrim crashes.

 

[gregrocker]

If the laptop monitor is doing the same thing on its own when not connected to the monitor, then this probably isn't caused by the monitor's Power Save Mode but it just is invoked when the signal is lost. Is this what your testing shows?

Please confirm you reset the Power Options to default. What is the display timeout now?

Try rolling back the Display driver in Device Manager>Display>Driver tab.

Try uninstalling the display driver in Control Panel>Programs and Device Manager before a reboot. Then install the latest. Do the same and install the previous version.

 

[Akura]

If the laptop monitor is doing the same thing on its own when not connected to the monitor, then this probably isn't caused by the monitor's Power Save Mode but it just is invoked when the signal is lost. Is this what your testing shows?

Please confirm you reset the Power Options to default. What is the display timeout now?

Try rolling back the Display driver in Device Manager>Display>Driver tab.

Try uninstalling the display driver in Control Panel>Programs and Device Manager before a reboot. Then install the latest. Do the same and install the previous version.

i just went onto you tub and my screen turned off while the movie was playing. turned off, turned back on, did this 2 times while the movie was playing. and afterwords the movie continued to play like normal.

i set power settings back to defult, screen still turns off and back on and off and back on for ten seconds before game CTD

 

[gregrocker]

Please answer the questions. This is an interactive process.

 

[Akura]

Please answer the questions. This is an interactive process.

still no change. my screen saver has been turned off.

see its acting normally just fine for awhile while its loading.

i made a vedio of my laptop to show what its doing.

https://www.youtube.com/watch?v=kd7b3gOwUuw

 

[gregrocker]

Why did you say your monitor went blank? Clearly the video shows the monitor is still functioning but the game has hung with a "Not responding." This is something completely different than what you said the problem was with both the monitor and the laptop screen going blank.

If you're playing this Steam game from an external then it's not even benefitting from being on a hard drive since it's coming via the USB controller which is a throttle and could itself be the problem.

So I'd load the Steam game onto the same drive to see what happens.

Then work through the steps to go over your PC thoroughly following the Troubleshooting Steps for Windows 7
starting with establishing a clean boot, lean AV only, hardware tests including on the external, all infection scans, SFC, resolve repeat errors in logs. Report back as you go through those steps first as there may be others indicated.

 

[Akura]

Why did you say your monitor went blank? Clearly the video shows the monitor is still functioning but the game has hung with a "Not responding." This is something completely different than what you said the problem was with both the monitor and the laptop screen going blank.

If you're playing this Steam game from an external then it's not even benefitting from being on a hard drive since it's coming via the USB controller which is a throttle and could itself be the problem.

So I'd load the Steam game onto the same drive to see what happens.

Then work through the steps to go over your PC thoroughly following the Troubleshooting Steps for Windows 7
starting with establishing a clean boot, lean AV only, hardware tests including on the external, all infection scans, SFC, resolve repeat errors in logs. Report back as you go through those steps first as there may be others indicated.

yes BUT my monitor turned off though with the green light still on thats my problem LOL how to keep it from doing that. AND i have played games on my brower thats on my hard drive and the problem still there.

i did all these tests and found nothing wrong. all my drivers are working with no errors

i changed my herts for my laptop to 50 and the screen still turned off on my laptop even with my monitor turned off

i maxed out my resolution and kept it the same for both screens. same thing both screens turned off.

ok i went into my event viewer and i found something

Display driver nvlddmkm stopped responding and has successfully recovered

could that be reason my screens turned off

i reinstalled the driver back to factory settings. re-updated it and the screen still fails and display driver still crashes.

 

[markaz]

Did you do the re-install because of this problem or was it working properly, you did the re-install and now there's a problem?

 

[gregrocker]

The Display Driver failure is a strong clue. Again, are there any other older or newer drivers for that adapter? On the Driver tab in Device Manager>Display, click Update driver, first Automatically, and then Browse for stored driver which archives all drivers that have been displayed from that device.

I realize its a fresh install but go back to any earlier including Standard VGA placeholder driver to compare.

Next check the PC's Support Downloads webpage for older driver, check the device maker's Downloads webpage for a Beta, different, or older driver to try.

Finally if all else fails, uninstall the Display driver in Device Manager and Control Panel>Programs, then reboot until there is no driver other than Standard VGA which is the driver you get when nothing else is yet avaiable. Now Enable hardware auto-updating via Windows Update (Steps 3 and 6) and Check for Updates to install whatever driver it delivers under Important or Optional plus all other Updates which may patch the display.

I believe I already gave you these steps earlier but haven't time to check because I have installs going on two continents right now. So it's up to you to go back through the thread and make sure you've skipped absolutely nothing because often the skipped step is the fix.

 

[Akura]

The Display Driver failure is a strong clue. Again, are there any other older or newer drivers for that adapter? On the Driver tab in Device Manager>Display, click Update driver, first Automatically, and then Browse for stored driver which archives all drivers that have been displayed from that device.

I realize its a fresh install but go back to any earlier including Standard VGA placeholder driver to compare.

Next check the PC's Support Downloads webpage for older driver, check the device maker's Downloads webpage for a Beta, different, or older driver to try.

Finally if all else fails, uninstall the Display driver in Device Manager and Control Panel>Programs, then reboot until there is no driver other than Standard VGA which is the driver you get when nothing else is yet avaiable. Now Enable hardware auto-updating via Windows Update (Steps 3 and 6) and Check for Updates to install whatever driver it delivers under Important or Optional plus all other Updates which may patch the display.

I believe I already gave you these steps earlier but haven't time to check because I have installs going on two continents right now. So it's up to you to go back through the thread and make sure you've skipped absolutely nothing because often the skipped step is the fix.

i have uninstall the display driver in device manager and control panel, i rebooted it. then did all those steps. reinstall it and it still same issue happens. apparently im not only one with this problem.

there got to be away to fix this... very frustrating

 

[gregrocker]

When I give you multiple steps and you only reply that you've completed one, it makes me think some might be missed.

Before we continue please go back to the top of thread and confirm that you have completed every step, missing none. If you have questions how to do them completely then ask back so they get done without issue.

Often we find the skipped step is the solution so please reply to each step so we can move on.

 

[Akura]

When I give you multiple steps and you only reply that you've completed one, it makes me think some might be missed.

Before we continue please go back to the top of thread and confirm that you have completed every step, missing none. If you have questions how to do them completely then ask back so they get done without issue.

Often we find the skipped step is the solution so please reply to each step so we can move on.

ok i just unstalled my device drivers for nvedia and restarted my laptop nothing was on it but the VGA placeholder and then I re installed them. and still i'm getting a display driver crashed error.

There should be a VGA or HDMI port to plug a monitor into your laptop to compare.

im using a DVI port , the white one.