Yesterday I did a fresh window 7 re-install and ran into a new issue

[gregrocker]

Are you using any Nvidia Control panel settings? Let's abandon them to see if Nvidia bloatware is interfering as we see occasionally.

Manage your external monitor using only the Windows function for this on the Screen Resolution control panel.

Now type services.msc in Start Search box, turn off all Nvidia Services and set them to Disabled.

These should already have been turned off along with everything except your AV in msconfig>Startup and msconfig>Services (after ticking the box to Hide all MS Services).

After doing all of these reboot PC, then confirm again in Services.msc and msconfig that these changes have been made.

What AV are you using?

 

[Akura]

Are you using any Nvidia Control panel settings? Let's abandon them to see if Nvidia bloatware is interfering as we see occasionally.

Manage your external monitor using only the Windows function for this on the Screen Resolution control panel.

Now type services.msc in Start Search box, turn off all Nvidia Services and set them to Disabled.

These should already have been turned off along with everything except your AV in msconfig>Startup and msconfig>Services (after ticking the box to Hide all MS Services).

After doing all of these reboot PC, then confirm again in Services.msc and msconfig that these changes have been made.

What AV are you using?

no i left them at default settings. the control panel. whats AV ?

here my nvidia services i got on right now and only

nvidia display driver service
nvidia geforce experience service
nvidia network sercice
nvidia performance driver service
nvidia steroscopic 3d driver service
nvidia streamer service
nvidia wmi provicer

please tell me are these the ones you want me to turn off

 

[gregrocker]

All of them are bloatware and not needed unless you've invoked a setting in the Nvidia software itself. So disable all to test.

AV = antivirus.

 

[Akura]

All of them are bloatware and not needed unless you've invoked a setting in the Nvidia software itself. So disable all to test.

AV = antivirus.

thank kindly and I do not have AV let and they are disabled and the screen still turns off

 

[gregrocker]

You must have an AV. Being without one is utterly reckless unless you have a hardware firewall like that in a router. Even then I would install Microsoft Security Essentials to have basic coverage.

Meanwhile download, install, decline trial versions, run full scan with MSE, Malwarebytes and SUPERAntiSpyware
as a new install can easily be infected by reimporting infected files.

Then run SFC /SCANNOW Command

 

[Akura]

You must have an AV. Being without one is utterly reckless unless you have a hardware firewall like that in a router. Even then I would install Microsoft Security Essentials to have basic coverage.

Meanwhile download, install, decline trial versions, run full scan with MSE, Malwarebytes and SUPERAntiSpyware
as a new install can easily be infected by reimporting infected files.

Then run SFC /SCANNOW Command

i ran the scan windows resource protection did not find any integrity violations..

ran malewarebytes and found nothing

 

[gregrocker]

Have you rebooted to check performance without the NVidia bloatware and reconfirm all of those are shut off?

 

[Akura]

Have you rebooted to check performance without the NVidia bloatware and reconfirm all of those are shut off?

yes i have and the screen still turns off

and those services are indeed still disabled

 

[gregrocker]

Please explain what you mean "the screen turns off" when you provided a video that shows Steam program "Not Responding" which is not the same as the screen turning off.

Are you saying that one screen goes black when this happens, but the other one shows "Not Responding?" Which and for how long does the Not Reponding last? This normally will resolve itself.

 

[Akura]

Please explain what you mean "the screen turns off" when you provided a video that shows Steam program "Not Responding" which is not the same as the screen turning off.

Are you saying that one screen goes black when this happens, but the other one shows "Not Responding?" Which and for how long does the Not Reponding last? This normally will resolve itself.

um both screens go black for a few moments then go back to normal , then i get a display device has stopped responding and had returned to normal error message

other words it looks like the screen turns off and turns back on, does this 3 times before the game CTD

 

[gregrocker]

From your video https://www.youtube.com/watch?v=kd7b3gOwUuw :

It also appears that you may have the screens spanned so that both are actually one screen with the image on the right hand side. Otherwise if they were duplicated you'd see the same image on both. Check that setting in Screen Resolution. Try also using only the Laptop screen with Monitor unplugged.

It also looks like Steam is in need of a patch, which might explain why it is failing. So patch Steam to eliminate that.

But you say that other games do the same thing? Then it must be a display driver issue which could be that it is not powerful enough to support the external monitor or spanned image across both. So test it on each separately.

I've asked for assistance from those more familar with Steam games and external monitor on laptop even though I'm using one myself right now, but on a Core i5 with 8gb RAM which can support it.

 

[Akura]

From your video https://www.youtube.com/watch?v=kd7b3gOwUuw :

It also appears that you may have the screens spanned so that both are actually one screen with the image on the right hand side. Otherwise if they were duplicated you'd see the same image on both. Check that setting in Screen Resolution. Try also using only the Laptop screen with Monitor unplugged.

It also looks like Steam is in need of a patch, which might explain why it is failing. So patch Steam to eliminate that.

But you say that other games do the same thing? Then it must be a display driver issue which could be that it is not powerful enough to support the external monitor or spanned image across both. So test it on each separately.

I've asked for assistance from those more familar with Steam games and external monitor on laptop even though I'm using one myself right now, but on a Core i5 with 8gb RAM which can support it.

i believe it is my display driver thats cause the issues but finding a fix is a problem as i dont know where to look for one. i posted on nvidea and lenovo. lenovo says im overcooking but i dont see how im doing that.

also had turned off my monitor and only had my laptop screen and it also went back

 

[gregrocker]

Good but will you please reply to each step you've not responded to in the thread because I have no idea what you've tried when there is no reply to each individual step. There were multiple steps in the last post alone to which there was no reply to know what you're doing or done.

You must complete every step because in cases like this the skipped step often turns out to be the fix.

I'll let you catch up by checking off every step in the thread you've not yet replied on.

 

[Akura]

Good but will you please reply to each step you've not responded to in the thread because I have no idea what you've tried when there is no reply to each individual step. There were multiple steps in the last post alone to which there was no reply to know what you're doing or done.

You must complete every step because in cases like this the skipped step often turns out to be the fix.

I'll let you catch up by checking off every step in the thread you've not yet replied on.

That is internal on your monitor then. Browse through the settings buttons.

As to both going blank, did you reset High Performance Power Options plan to Defaults?

Do you have a bootable game CD you can use without the hard drive to see if the problem persists? If you can't fine one then use Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup - Windows 7 Forums to run for awhile to test this, even disable the hard drive in BIOS setup if possible to eliminate it and the OS and narrow it to the hardware as culprit.

i dont not have a bootable game CD as my game runs off steam.

also i did try running on high performance and same. screen turns black

stuck it on default balanced , screen turns black, default maximum performance, samething, screen
turns black

i got a power manager tool on my desktop and its showing 85% cpu usage while my mem says 48% then game CTD

i have power options and and i have power manager

i set power manager to defualt video playblack. screen turns black. nothing im doing is working

i set it to energy star , same thing

 

[gregrocker]

Open Task Manager to Processes, then click on CPU column heading to prioritize. Monitor which are high when game crashes? Flash?

Does this game use Flash? I'm not that familar with Steam so don't know for sure but have asked for help from Steamers. If so you can try updating Flash.

What is this Power Manager? Link?

 

[gregrocker]

Would you be willing to reinstall, possibly to another partition as a test install, following only the steps in Clean Reinstall Windows 7 and without installing anything else except what you know is needed to play that game that's crashing which you clear with us first? Then test game that way? I have no confidence in your install since we don't know what else you've installed. A baseline bare bones install with only what we suggest will eliminate Win7 as cause.

 

[Akura]

Open Task Manager to Processes, then click on CPU column heading to prioritize. Monitor which are high when game crashes? Flash?

Does this game use Flash? I'm not that familar with Steam so don't know for sure but have asked for help from Steamers. If so you can try updating Flash.

What is this Power Manager? Link?

no the game does not use flash.

as for re installing windows. no i'm not comfortable in doing that again. only program i installed was SKSE for skyrim and installed FNIS for skyrim. those two are require to run the mods i added into the game. i had them before with no issue. and chrome, steam and skype thats it also arc for PWE made games. thats all D: i resetted everything back to 2008 when i first bought it

Open Task Manager to Processes, then click on CPU column heading to prioritize. Monitor which are high when game crashes? Flash?

Does this game use Flash? I'm not that familar with Steam so don't know for sure but have asked for help from Steamers. If so you can try updating Flash.

What is this Power Manager? Link?

Power Management is a feature of some electrical appliances, especially copiers, computers and computer peripherals such as monitors and printers, that turns off the power or switches the system to a low-power state when inactive.

PC power management for computer systems is desired for many reasons, particularly:

Reduce overall energy consumption
Prolong battery life for portable and embedded systems
Reduce cooling requirements
Reduce noise
Reduce operating costs for energy and cooling
Lower power consumption also means lower heat dissipation, which increases system stability, and less energy use, which saves money and reduces the impact on the environment.

 

[gregrocker]

Are you talking about the Power Options built into WIn7? I would only use those. If you have installed some third party program then let us see the link as it may be a known problem.

 

[Akura]

Are you talking about the Power Options built into WIn7? I would only use those. If you have installed some third party program then let us see the link as it may be a known problem.

oh no was referring to the one that came with lenovo

same with power options built into Win 7 was what i was talking about sorry

 

[gregrocker]

OK well in that case Lenovo Power Mgmt is the only bloatware I allow back into my PC after a Clean Reinstall, mainly so I can set battery to Long Life and use Fan Reverse. I would still use the Win7 Default Balanced or High Performance settings though.