Yet another BSOD problem on HP Laptop

RaduZ

New member
Local time
2:44 AM
Messages
8
So.. i have a HP-Pavilion dv7-2114es laptop, and lateley i have been getting BSOD's while watchin videos on youtube (mostly above 720p) and playing games. Here is the weird part... they are verry random, i dont get them in every game, or every time i watch a movie, some days i dont get them at all. I appear to be getting them only i do something important :D (btw sometimes on web bages i get this weird blurring of the text but i cant remember if it started before or after this problem)
This is what i tried to fix the problem:
-changed the thermal paste on the cpu and gpu thinking it might be an overheatting problem ( i know what i am doing i have done it 100% right)
-updating the amd drivers
-removing all the amd drivers (i curently dont have any)
-uninstalling Daemon tools and using that S.. smth program (saw it in a thred)
-singing to my laptop

None of the above methodes worked...
Any help is apreciated.
(Windows 7 Ultimate x64)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {361EA35C-E506-4691-A179-A963F9EEEDD8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{361EA35C-E506-4691-A179-A963F9EEEDD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3938163501-4199197396-26654192</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090713000000.000000+000</Date></BIOS><HWID>F4203A07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65858</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7600.0000-0912010
Installation ID: 016680886724271853625654891550427446137755974973684523
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/28/2013 16:54:41

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:29:2013 19:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAAACAAAAAwABAAEA6GGejp5Y/hxU+U4DEDO6k1BfmogCN4qgaml2J34o

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HP            3063    
  FACP            HP            3063    
  HPET            HP            3063    
  BOOT            HP            3063    
  MCFG            HP            3063    
  SLIC            HPQOEM        SLIC-WKS
  SSDT            AMD           PowerNow
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
This version of windows appears to be counterfeit, the system amnufacturere and the SLIC table match HP, but the product ID is for an Acer/Gateway/Packard. From where did you get your copy of windows?
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
how does that help? im prty sure it's a genuine copy
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
oh crap, i had it with my laptop...
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
Did you buy your laptop from a third party? ie Ebay, craigs list etc.
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
yep, i didint get it new
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
The best option at this point is to reformat the drive and reinstall the version of windows that is on the COA sticker on the bottom of the laptop. Once you do that if you still have problems with BSODs feel free to post back here with a new WGA report and we can continue trouble shooting. here is a nice tutorial on how to do a fresh install:
Clean Install Windows 7
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
does that mean u cant offer me any asistance?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
Yes we do not support counterfeit installs on this forum
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
yep i was hoping i wouldn't have to do that, i have lots of things to back up
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
Unfortunately if you wish to continue to receive help here that is what you will need to do.
 

My Computer My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
i do have a windows code on the bottom of the laptop so i gues i will see you after i install it
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP-Pavilion dv7-2114es
OS
Windows 7 Ultimate x64
CPU
AMD Turion x2 Ultra
Motherboard
-
Memory
4 gb ddr2
Graphics Card(s)
I quote dx diag "ATI Mobility Radeon 4500/5100 series"
Antivirus
Microsoft security essentials
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