Solved Youtube doesn't load tumbdnails, keeps loading forever

[hatemf23]

As the title says bringing up a YouTube page doesn't load all thumbnails including my own in the top left and users/videos ones. Page looks like this:

This happens in Chrome and Firefox. It started about a week ago apparently when some script froze and I forced it to stop running. It's really annoying since it usually stops comments loading and videos too sometimes. I did try wiping everything and reinstalling FF if you're wondering.

Sorry if this is the wrong subforum to post in, not sure where else to post.

 

[hatemf23]

bump.

I looked more into this and it doesnt seem browser related, some kind of Youtube script doesnt work, maybe flash player is bugged?

 

[GokAy]

Did you try IE, first without flash and if that doesn't work with it?

You shouldn't need flash for YouTube. Maybe for the older videos? Try disabling flash in extensions, and see how that goes.
You can also try another account.

Edit: One other thing you can try would be install Zenmate free and see if you get the same behavior when connected to a different youtube server.

Also try cleaning temp Internet files, if you haven't already.

 

[hatemf23]

Hi,

I tried IE with and without flash and its the same thing, user thumbnails dont load, and sometimes comments dont load. Im pretty sure its the script that froze and I forced to stop a week ago, looks like it was permanent.

 

[GokAy]

How about other recommendations?

 

[hatemf23]

lol, it works with Zenmate. So what does this mean?

 

[GokAy]

It means either the youtube server you are connecting to is feeding you with a corrupt script or your ISP has some form of a cache which has the corrupt script.
Does it stop wırking if you disconnect zenmate now?

 

[hatemf23]

Yes it goes back not loading when I stop.

 

[GokAy]

Well, ZenMate is a workaround and not a real solution. You should email/call your ISP and ask them to investigate. If that comes up alright then email Youtube.

 

[Callender]

Chrome uses it's own built in version of flash player. Firefox uses a different version and IE yet another version.

Suggest: Download the Flash Player Removal Tool

Close all browsers and run the tool.

Delete these folders and confirm that they have been deleted by attempting to navigate to them after deletion.

C:\Windows\system32\Macromed\Flash
C:\Windows\SysWOW64\Macromed\Flash
%appdata%\Adobe\Flash Player
%appdata%\Macromedia\Flash Player

Reboot. Run Ccleaner if you have it installed.

Download and install the versions of flash player that you need from here:

Adobe Flash Player Distribution | Adobe

That's:

Windows

Internet Explorer - Download EXE Installer
Plugin-based browsers - Download EXE Installer

Then open an Elevated Command Prompt and type:

ipconfig /flushdns

Press Enter.

 

[Callender]

Okay so testing Zenmate:

Without Zenmate installed typing a non-existent domain into the address bar gives the following screen from COMODO Secure DNS



Doing the same with Zenmate gives the following screen:



So it's using it's own DNS Lookup regardless of the network adapter's settings.

If the flash player fix doesn't work try changing DNS Lookup Provider.

Open Network & Sharing Centre - click your network adapter and try the following settings. (Or choose your own DNS Lookup Provider - just as long as it's not the default one provided by your ISP)



For good measure - switch off your machine and reset your router.

Then see if there's any difference afterwards.

 

[MoxieMomma]

Hi:


See here: Youtube doesn't load tumbdnails, keeps loading forever ? mozillaZine Forums
Looks like the same topic posted in a different forum?

This could get complicated, confusing or even contradictory?:huh:

"And now, back to your regularly scheduled programming..."

Cheers,

 

[hatemf23]

This could get complicated, confusing or even contradictory?:huh:

I posted there first but then I realized its not a Firefox issue so I came here.

Any way I tried Callender's fix and it worked! It was always set to obtain DNS server automatically and never had issues with it. I guess I need to save this address for later? I have a dynamic ip from my ISP, not sure how that is related..

 

[Callender]

Yes - not a firefox issue since it affected all browsers. Well done for fising it. You might want to mark this thread solved to help other users with the same problem.

Re: DNS Server. You don't need to keep those settings. You can go back to your ISP's settings by allowing it to autodetect. Might need a reboot though. I think the problem was DNS Cache corruption and changing provider fixes the cache.

I actually switch between several providers but prefer ones that block connection known dodgy sites that serve malware.

 

[hatemf23]

Thanks for the help. Actually letting it autodetect and going back to the ISP's DNS brings back the same YT problem, its now permanent for me. 1 last question, if I call the ISP would they be able to do something about it? would they assign me to a different DNS server? for now Im using a public DNS server and its working fine. Again thanks to all who helped.

 

[Callender]

I guess if enough people report it -they'll fix it. If everyone using the same ISP uses the same settings then things can get very slow. It's always better not to use your ISP's settings anyway.