Solved Zune for Windows 7

[Tennvol09]

I am trying to sell my Zune and attemting now to erase the contents of it which I haven't even turned on in like 2 years. I installed all of the software and it recognizes the device, but says that there is no content on the device even though there is 27GB of music and pictures. Anyone know what the deal is and how to fix? Thanks.

 

[LiquidSnak]

Press and hold the Back button while pressing "up" on the control pad.

The Zune will start to reset. Immediately press and hold the Back button and at the same time press "right" on the control pad and the OK button in the center of the Control Pad. Hold these buttons until your Zune device restarts and you receive the message "Clearing contents. Please wait."

When the Home screen appears, the erase is complete, and you can again use the Zune device.


This should also allow you to sync it to another machine.

 

[Tennvol09]

Press and hold the Back button while pressing "up" on the control pad.

The Zune will start to reset. Immediately press and hold the Back button and at the same time press "right" on the control pad and the OK button in the center of the Control Pad. Hold these buttons until your Zune device restarts and you receive the message "Clearing contents. Please wait."

When the Home screen appears, the erase is complete, and you can again use the Zune device.


This should also allow you to sync it to another machine.

Worked perfectly thanks! Now I can finally get this thing out of my drawer and sell it! Thanks so much.

 

[LiquidSnak]

No problem Glad I could help out.