Office 2010 - Perform Repairs

How To Perform Repairs in Microsoft Office 2010

   Information
There are two methods in Office® 2010 to perform repairs and diagnostics - manually and automatically. These methods are described below





OPTION ONE

Manually Run Repairs


1. Close all the Office® 2010 applications.

2. Open Windows® Control Panel from the Start menu and double-click Add or Remove Programs (Windows® XP, Windows® Server 2003) or Programs and Features (Window Vista®, Windows® 7, Windows® Server 2008).

3. On the list of programs, select Microsoft Office 2010, and click Change. For Window Vista®, Windows® 7, Windows® Server 2008, you would right-click on the program select Change.

4. On the change screen, select Repair, and click Continue.
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5. The repair process will begin. This process may take several minutes.
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6. When the repair is complete, the following dialog box will appear. Click Close, then reboot the computer to complete the process.
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OPTION TWO

Automatic Diagnostic



You can configure Office to periodically download a diagnostic utility from Microsoft® to check for system problems that may affect Office® 2010. Follow the steps below to set this up:
1. From any Microsoft® Office® 2010 application, click the File tab, then click Options.

2. On the Options screen, select Trust Center, then click Trust Center Settings.

3. From the Trust Center screen, select Privacy Options on the left.

4. Under the Privacy Options section on the right, check the box for Download a file periodically that helps determine system problems.

5. Click OK to save these settings.
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Hope this helps,

Captain
 
Last edited by a moderator:
That's great Shyam.
 

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Another great tutorial, excellent reference, thanks.
 

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Nice work Shyam, well done!
 

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Nice work, Shyam. I will probably make use of this when I upgrade.
 

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Thanks guys !
 

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I was just looking for this the other day! Nice tutorial. I have a few questions, if I may:

What is the file that is periodically downloaded? What does it actually do, and how does it work? Also, can the file be downloaded manually, and can the diagnostic it performs be started manually?

Thanks.
 

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Hello there,

Honestly I'm not sure what it downloads periodically but enabling that option try to repair Outlook automatically instead of we manually initiating it. Unlike other Office versions we can't run the Diagnostic manually. Microsoft removed that option which I'm not very happy about :sarc:
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Unlike other Office versions we can't run the Diagnostic manually. Microsoft removed that option which I'm not very happy about

Agreed. I did a repair installation when MS Word would not retain a setting I had placed. That seems to have fixed the problem. Still, I had checked downloading the diagnostic, but it obviously did not catch this problem. So I was wondering what this mysterious utility is and if it can be run manually.
 

My Computer

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PC/Desktop
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Dell Studio XPS 8100, Dell XPS 15 laptop
OS
Windows 10 Home, 64 bit
CPU
Intel Core i7 860 @ 2.8 GHz
Motherboard
Dell 0T568R (CPU1)
Memory
8.0 GB Dual Channel DDR3 @ 664 MHz (9-9-9-24)
Graphics Card(s)
nVidia GeForce GTS 240
Sound Card
M-Audio Delta Audiophile 2496
Monitor(s) Displays
Dell 2407WFP
Screen Resolution
1920x1200
Hard Drives
977 GB Western Digital WDC WD1001FAES-75W7A0 (SCSI)
Antivirus
Windows Defender, MalwareBytes Anti-Malware, AdwCleaner
Browser
Firefox, occasionally IE and Edge
Other Info
Mozilla Firefox, Mozilla Thunderbird. Western Digital Passport 250 GB external HD, two Mushkin Enhanced Mulholland 32GB USB flash drives, AKG K240 Studio headphones, Asus AC-1900 dual band wireless router.
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