SF Diagnostic Tool - Using for Troubleshooting

Nope! I placed it on my second hard disk since I never run new softwares on the main hard disk where the OS is located!

Isn´t it possible for this program to execute it´s processes from an external hard disk?

It's just a tool to gather information, it doesn't install anything.

Just run it from the desktop like it was designed.

Ok! I´ll try that!

Thank´s derekimo, now the Diagnostic tool works like a clock and placed a folder on my desktop!

Regards
Jack

jaxtone said:

Thank´s derekimo, now the Diagnostic tool works like a clock and placed a folder on my desktop!

Regards
Jack

You're welcome Jack. :)

Thank you and I did report info back. Got an answer and waiting to see if that corrected my issue which it looks like it did.

Thanks for your HELP!

I'm attempting to solve a BSOD problem, and have downloaded and run the SF Diagnostic Tool as per instructions. However, there is no file created anywhere with the info we need. I have searched high and low on the computer, it is not being created anywhere.

The instructions say that this is due to the "default locations in the registry" being "messed up", but not what to do about this situation. Is there any other method that can be used for posting to the BSOD thread? (I'm primarily having this problem in Win 8, so it would be on that Forum.) I have two other programs that DO give me this information, the very exhaustive BlueScreenView and the less-detailed WhoCrashed. I could upload from one of those programs.

DJRoff said:

I'm attempting to solve a BSOD problem, and have downloaded and run the SF Diagnostic Tool as per instructions. However, there is no file created anywhere with the info we need. I have searched high and low on the computer, it is not being created anywhere.

The instructions say that this is due to the "default locations in the registry" being "messed up", but not what to do about this situation. Is there any other method that can be used for posting to the BSOD thread? (I'm primarily having this problem in Win 8, so it would be on that Forum.) I have two other programs that DO give me this information, the very exhaustive BlueScreenView and the less-detailed WhoCrashed. I could upload from one of those programs.

Never mind, I just found it, after reading thru the previous posts. It wound up on my D drive, which is where I have my libraries. Never moved my user profile there, so I don't know why the dump file saved to that location.

I downloaded and ran the SF tool, i saw this message but there is no SF_xxx folder in my desktop

In my case, the tool decided to create the folder in another location, rather than my current desktop. I found it on a different drive, where I keep my documents and data... it was under D>Users>DJ>Desktop. My user profile is actually located on C drive (with the OS), so this made no sense to me, but that's where it was. Try looking in any folder you have that's called "Desktop".