Cannot receive any Window Updates

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  1. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #61

    Uninstall corel videostudio pro

    Delete c:\users\ron\documents\corel videostudio pro <--folder
    keygen.rar <--- delete this file.

    Reboot.

    • Download http://oldtimer.geekstogo.com/OTL.exe to your desktop.
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
      • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
        Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
      • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.
      My Computer


  2. Posts : 48
    Windows 7 Home Premium 64bit
    Thread Starter
       #62

    Jacee said:
    Uninstall corel videostudio pro

    Delete c:\users\ron\documents\corel videostudio pro <--folder
    keygen.rar <--- delete this file.
    OK, Jacee, have deleted the first file and the folder is gone however I don't have the keygen.rar file.

    ran OTL and its' logs are attached ( or I can post the full contents if preferred).

    I notice the name SteelWerx and its' SWXCACLS.exe . What is this? Is it a threat?
    Cannot receive any Window Updates Attached Files
    Last edited by zarnic; 26 Apr 2011 at 12:52.
      My Computer


  3. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #63

    SteelWerx and its' SWXCACLS.exe is okay.

    Run OTL
    Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 93.188.166.105 93.188.161.105 1.2.3.4
    O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found

    :Services

    :Reg

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [emptytemp]
    [Reboot]

    Then click the Run Fix button at the top
    Let the program run unhindered, reboot the PC when it is done

    Copy and paste the log back here.
    Also, please post the content of C:\qoobox\ComboFix.txt
      My Computer


  4. Posts : 48
    Windows 7 Home Premium 64bit
    Thread Starter
       #64

    Jacee said:
    ...
    Also, please post the content of C:\qoobox\ComboFix.txt
    Good Morning!
    - I neither have the quoted directory nor fileto post.
    - As for the rest of your instructions, done and attached... next?

    Oh, and have a Good Day! :)
    Cannot receive any Window Updates Attached Files
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #65

    The OTL Extras.txt is incomplete .... what did you take out of it?
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #66

    I sure I'm waiting for the answer to that question.
      My Computer


  7. Posts : 48
    Windows 7 Home Premium 64bit
    Thread Starter
       #67

    Jacee said:
    The OTL Extras.txt is incomplete .... what did you take out of it?
    Nothing... want me to run OTL again?
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #68

    I just want to see the entire Extras.txt
      My Computer


  9. Posts : 48
    Windows 7 Home Premium 64bit
    Thread Starter
       #69

    Jacee, I just noticed that I have two OTL-generated Extra files but different sizes so I'll attach them both and if you want me to run OTL again I will.

    Here they are: (those two files should be yr 2011 not 2001)
    Cannot receive any Window Updates Attached Files
    Last edited by zarnic; 28 Apr 2011 at 08:32.
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #70

    I'd like you to scan your machine with ESET OnlineScan
    1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
    2. Click the button.
    3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      1. Click on to download the ESET Smart Installer. Save it to your desktop.
      2. Double click on the icon on your desktop.
    4. Check
    5. Click the button.
    6. Accept any security warnings from your browser.
    7. Check
    8. Push the Start button.
    9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    10. When the scan completes, push
    11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the entire contents of this report in your next reply.
    12. Push the button.
    13. Push
      My Computer


 
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