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unable to update windows 7 pro error x80244004
unable to update windows 7 pro error 80244004
i keep getting error 80244004. (
0x80244004 WU_E_PT_SOAPCLIENT_CONNECT Same as SOAPCLIENT_CONNECT_ERROR - SOAP client failed) i only had one antivirus, microsoft security essentials (4)
-tried the .net 4 uninstall / no change
-updated time
-replaced gte certs
-disabled win firewall and security essentials
-allow all *microsoft.com, *windowsupdates.microsoft.com in internet options
-no proxy
-active x filter is off on router
-changed dns server to googles
-ran the fixit, and manually as well
-ran the rediness tool (no errors in checkSUR.log
-chdisk, no issues
-sfc, no issues
thanks
pj
EDIT: i reinstalled MSE, and when i did, it downloaded the latest database. (which i was never able to do).. but sure enough, once it finished, i tried to manually hit the UPDATE button, and i get the same error as i do with windows update, x80224004
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my log
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Code:########### AU: Uninitializing Automatic Updates ########### 2013-04-13 18:57:38:531 1052 d1c Report CWERReporter finishing event handling. (00000000) 2013-04-13 18:57:38:624 1052 d1c Service ********* 2013-04-13 18:57:38:624 1052 d1c Service ** END ** Service: Service exit [Exit code = 0x240001] 2013-04-13 18:57:38:624 1052 d1c Service ************* 2013-04-13 18:59:50:272 1040 cc Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0500) =========== 2013-04-13 18:59:50:287 1040 cc Misc = Process: C:\Windows\system32\svchost.exe 2013-04-13 18:59:50:287 1040 cc Misc = Module: c:\windows\system32\wuaueng.dll 2013-04-13 18:59:50:272 1040 cc Service ************* 2013-04-13 18:59:50:287 1040 cc Service ** START ** Service: Service startup 2013-04-13 18:59:50:287 1040 cc Service ********* 2013-04-13 18:59:50:338 1040 cc Agent * WU client version 7.6.7600.256 2013-04-13 18:59:50:338 1040 cc Agent * Base directory: C:\Windows\SoftwareDistribution 2013-04-13 18:59:50:339 1040 cc Agent * Access type: No proxy 2013-04-13 18:59:50:339 1040 cc Agent * Network state: Connected 2013-04-13 18:59:50:685 1040 b4c Report CWERReporter::Init succeeded 2013-04-13 18:59:50:685 1040 b4c Agent *********** Agent: Initializing Windows Update Agent *********** 2013-04-13 18:59:50:685 1040 b4c Agent *********** Agent: Initializing global settings cache *********** 2013-04-13 18:59:50:685 1040 b4c Agent * WSUS server: <NULL> 2013-04-13 18:59:50:685 1040 b4c Agent * WSUS status server: <NULL> 2013-04-13 18:59:50:685 1040 b4c Agent * Target group: (Unassigned Computers) 2013-04-13 18:59:50:685 1040 b4c Agent * Windows Update access disabled: No 2013-04-13 18:59:50:694 1040 b4c DnldMgr Download manager restoring 0 downloads 2013-04-13 18:59:50:742 1040 b4c AU ########### AU: Initializing Automatic Updates ########### 2013-04-13 18:59:50:742 1040 b4c AU # Approval type: Scheduled (User preference) 2013-04-13 18:59:50:742 1040 b4c AU # Scheduled install day/time: Every day at 11:00 2013-04-13 18:59:50:742 1040 b4c AU # Auto-install minor updates: Yes (User preference) 2013-04-13 18:59:50:742 1040 b4c AU # Will interact with non-admins (Non-admins are elevated (User preference)) 2013-04-13 18:59:50:769 1040 b4c AU Setting AU scheduled install time to 2013-04-14 16:00:00 2013-04-13 18:59:51:338 1040 cc Report *********** Report: Initializing static reporting data *********** 2013-04-13 18:59:51:338 1040 cc Report * OS Version = 6.1.7601.1.0.65792 2013-04-13 18:59:51:338 1040 cc Report * OS Product Type = 0x00000030 2013-04-13 18:59:51:359 1040 cc Report * Computer Brand = Dell Inc. 2013-04-13 18:59:51:359 1040 cc Report * Computer Model = OptiPlex 380 2013-04-13 18:59:51:366 1040 cc Report * Bios Revision = A02 2013-04-13 18:59:51:366 1040 cc Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A02 2013-04-13 18:59:51:366 1040 cc Report * Bios Release Date = 2010-08-27T00:00:00 2013-04-13 18:59:51:366 1040 cc Report * Locale ID = 1033 2013-04-13 18:59:51:412 1040 b4c AU Successfully wrote event for AU health state:1 2013-04-13 18:59:51:417 1040 b4c AU Initializing featured updates 2013-04-13 18:59:51:444 1040 b4c AU Found 0 cached featured updates 2013-04-13 18:59:51:444 1040 b4c AU Successfully wrote event for AU health state:1 2013-04-13 18:59:51:445 1040 b4c AU Successfully wrote event for AU health state:1 2013-04-13 18:59:51:445 1040 b4c AU AU finished delayed initialization 2013-04-13 18:59:53:008 1040 b4c AU Triggering AU detection through DetectNow API 2013-04-13 18:59:53:008 1040 b4c AU Triggering Online detection (interactive) 2013-04-13 18:59:53:009 1040 cc AU ############# 2013-04-13 18:59:53:018 1040 cc AU ## START ## AU: Search for updates 2013-04-13 18:59:53:018 1040 cc AU ######### 2013-04-13 18:59:53:020 1040 cc AU <<## SUBMITTED ## AU: Search for updates [CallId = {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}] 2013-04-13 18:59:53:020 1040 e88 Agent ************* 2013-04-13 18:59:53:020 1040 e88 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-04-13 18:59:53:020 1040 e88 Agent ********* 2013-04-13 18:59:53:020 1040 e88 Agent * Online = Yes; Ignore download priority = No 2013-04-13 18:59:53:020 1040 e88 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2013-04-13 18:59:53:020 1040 e88 Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update 2013-04-13 18:59:53:020 1040 e88 Agent * Search Scope = {Machine} 2013-04-13 18:59:53:020 1040 e88 Setup Checking for agent SelfUpdate 2013-04-13 18:59:53:021 1040 e88 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256 2013-04-13 18:59:53:057 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 18:59:53:095 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:53:546 1040 e88 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2013-04-13 18:59:53:546 1040 e88 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2013-04-13 18:59:53:546 1040 e88 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80190194 2013-04-13 18:59:53:546 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 18:59:53:553 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:55:016 1040 e88 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2013-04-13 18:59:55:016 1040 e88 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2013-04-13 18:59:55:016 1040 e88 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/w...v4wuredir.cab: error 0x80190194 2013-04-13 18:59:55:016 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 18:59:55:023 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:56:813 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 18:59:56:821 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:56:833 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2013-04-13 18:59:56:861 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:57:203 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2013-04-13 18:59:57:210 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:57:279 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2013-04-13 18:59:57:315 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:57:415 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2013-04-13 18:59:57:424 1040 e88 Misc Microsoft signed: Yes 2013-04-13 18:59:57:514 1040 e88 Setup Determining whether a new setup handler needs to be downloaded 2013-04-13 18:59:57:514 1040 e88 Setup SelfUpdate handler is not found. It will be downloaded 2013-04-13 18:59:57:534 1040 e88 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" 2013-04-13 18:59:59:498 1040 e88 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2013-04-13 18:59:59:498 1040 e88 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" 2013-04-13 18:59:59:515 1040 e88 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2013-04-13 18:59:59:515 1040 e88 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" 2013-04-13 18:59:59:538 1040 e88 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2013-04-13 18:59:59:538 1040 e88 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2013-04-13 18:59:59:689 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 18:59:59:701 1040 e88 Misc Microsoft signed: Yes 2013-04-13 19:00:00:339 1040 e88 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2013-04-13 19:00:00:339 1040 e88 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2013-04-13 19:00:00:339 1040 e88 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9...v4wuredir.cab: error 0x80190194 2013-04-13 19:00:00:339 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 19:00:00:348 1040 e88 Misc Microsoft signed: Yes 2013-04-13 19:00:00:538 1040 e88 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194 2013-04-13 19:00:00:538 1040 e88 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194 2013-04-13 19:00:00:538 1040 e88 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/w...v4wuredir.cab: error 0x80190194 2013-04-13 19:00:00:539 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 19:00:00:551 1040 e88 Misc Microsoft signed: Yes 2013-04-13 19:00:00:697 1040 e88 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2013-04-13 19:00:00:707 1040 e88 Misc Microsoft signed: Yes 2013-04-13 19:00:00:713 1040 e88 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2013-04-13 19:00:00:713 1040 e88 PT + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://update.microsoft.com/v6/Clie...ce/client.asmx 2013-04-13 19:00:01:430 1040 e88 PT WARNING: GetConfig failure, error = 0x80244004, soap client error = 4, soap error code = 0, HTTP status code = 200 2013-04-13 19:00:01:430 1040 e88 PT WARNING: PTError: 0x80244004 2013-04-13 19:00:01:431 1040 e88 PT WARNING: GetConfig_WithRecovery failed: 0x80244004 2013-04-13 19:00:01:431 1040 e88 PT WARNING: RefreshConfig failed: 0x80244004 2013-04-13 19:00:01:431 1040 e88 PT WARNING: RefreshPTState failed: 0x80244004 2013-04-13 19:00:01:431 1040 e88 PT WARNING: Sync of Updates: 0x80244004 2013-04-13 19:00:01:431 1040 e88 PT WARNING: SyncServerUpdatesInternal failed: 0x80244004 2013-04-13 19:00:01:431 1040 e88 Agent * WARNING: Failed to synchronize, error = 0x80244004 2013-04-13 19:00:01:484 1040 e88 Agent * WARNING: Exit code = 0x80244004 2013-04-13 19:00:01:484 1040 e88 Agent ********* 2013-04-13 19:00:01:484 1040 e88 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2013-04-13 19:00:01:484 1040 e88 Agent ************* 2013-04-13 19:00:01:484 1040 e88 Agent WARNING: WU client failed Searching for update with error 0x80244004 2013-04-13 19:00:01:485 1040 a14 AU >>## RESUMED ## AU: Search for updates [CallId = {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}] 2013-04-13 19:00:01:485 1040 a14 AU # WARNING: Search callback failed, result = 0x80244004 2013-04-13 19:00:01:485 1040 a14 AU # WARNING: Failed to find updates with error code 80244004 2013-04-13 19:00:01:485 1040 a14 AU ######### 2013-04-13 19:00:01:485 1040 a14 AU ## END ## AU: Search for updates [CallId = {5397F9F7-2B7F-4E84-B3EE-9B8FACEEADCC}] 2013-04-13 19:00:01:485 1040 a14 AU ############# 2013-04-13 19:00:01:485 1040 a14 AU Successfully wrote event for AU health state:1 2013-04-13 19:00:01:485 1040 a14 AU AU setting next detection timeout to 2013-04-14 05:00:01 2013-04-13 19:00:01:486 1040 a14 AU Setting AU scheduled install time to 2013-04-14 16:00:00 2013-04-13 19:00:01:486 1040 a14 AU Successfully wrote event for AU health state:1 2013-04-13 19:00:01:487 1040 a14 AU Successfully wrote event for AU health state:1 2013-04-13 19:00:01:516 1040 e88 Report CWERReporter finishing event handling. (00000000) 2013-04-13 19:00:06:499 1040 e88 Report REPORT EVENT: {719C0ABC-61C6-403B-A58C-CD3E77CABA3F} 2013-04-13 19:00:01:484-0500 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80244004 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80244004. 2013-04-13 19:00:06:561 1040 e88 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2013-04-13 19:00:06:561 1040 e88 Report WER Report sent: 7.6.7600.256 0x80244004 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2013-04-13 19:00:06:561 1040 e88 Report CWERReporter finishing event handling. (00000000)