System Update Readiness Tool is Not Working

I can connect via Teamviewer to try to get your Updates working, check over your Windows 7 and make other recommendations for optimizing it for best performance.

To feel comfortable with this feel free to ask all the questions you need for myself or others to answer so that you understand it fully. We are a team here and all volunteers, this is being offered only in case normal interactive support in a thread is not enough for you.

Here is a link to TeamViewer Download. When installed at defaults it allows a remote assistant to connect and communicate with you via several means while operating your PC nearly like normal.

By clicking on my name at left you can send a private message with the TV ID and password, then leave it open on your desktop.

If you can do that, that would be awesome. I've already got Teamviewer. That may be the best thing if it's not too much of a bother, as a lot of things you'll probably ask me to do won't be accessible to my screen reader. I'll set it up now, but can you e-mail me or something to let me know you're about to access my system so I can close my web site out and won't freak out when my computer starts talking weird things to me? If you can do this I'd greatly appreciate it. I've been looking for someone to help me with this for a while.

Were you just trying to access Teamviewer? I think we may need to try again, as I was typing and then it got all crazy on me.

You were unable to view or hear the TV chat or VOIP, but can now hear over speakers although your headset driver is not installed and likely cued in the stopped-up Updates. Waiting for reboot now from first batch of Updates to see if they'll install.

Just curious, are you still online with me after that second reboot?

Yes, after rebooting for Windows Updates it shows they all failed, and is running a Critical program Update now for your Jaws screen reader - which you said was problematic - so you probably cannot hear me via VOIP or read my notes.

I notice your ShutDown button is still queued with Updates which can mean that it needs an actual Shut Down to install the Updates. So we need to clear those, or try, to see if that will resolve your Updates problem.

If not will run the System Update Readiness Tool which has broken Updates Logjams like this before, possibly caused by the infection you reported. I ran a Malwarebytes Quick scan when first connected to confirm now clean. I also uninstalled the programs we discussed that look like Spyware and will run SuperAntiSpyware to make sure they are rooted out of registry.

So far the performance is decent over remote and have only noticed Mgmt console not found, though I got to Device Driver another way. You have drivers missing that may be in Optional Updates if we can get them running.

Well Greg is made out of awesomeness. Sadly, it's gonna have to be reformatted. I'm in the process of zipping my music and videos and all that jazz so I can upload them to Skydrive, as the app refused to install, and I'm not uploading song by song unless I have to.