Stuck at preparing to configure Windows Do not turn off your computer

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  1. Posts : 1,606
    Windows `10 Professional 64bit
    Thread Starter
       #41

    Everything seems fine but it was a real struggle.

    Never had an experience like that in my life. Working on two computers didn't make it any better.
      My Computer

  2.    #42

    Really glad to hear it. Congrats on your success.

    Enjoy Win7!
      My Computer


  3. Posts : 1,606
    Windows `10 Professional 64bit
    Thread Starter
       #43

    gregrocker said:
    Really glad to hear it. Congrats on your success.

    Enjoy Win7!
    Thanks
    I am now seated at the computer which has the new Windows 7. Last time I installed it was September 13th. Didn't survive very long, did it?
      My Computer

  4.    #44

    I would look then at your tools and methods. If you'll stick with the same tools and methods in Clean Reinstall - Factory OEM Windows 7 then you'll get and keep a perfect install for as long as you do.

    No one in my circle of friends and family who I've helped do this install has ever needed to replace it, and few even need to repair or restore it using the tools and methods given.

    But be sure to save the backup image so you can reimage it in 20 minutes if it becomes irreparable. Backup Complete Computer - Create an Image Backup
    Macrium - Image your system

    Having a backup in real time also assures you don't need to worry about file loss, and you can even use this free method to sync your files across any/all of your devices: Sync, Backup and Store your Files to the Cloud with Skydrive - Windows 7 Forums
      My Computer


  5. Posts : 1,606
    Windows `10 Professional 64bit
    Thread Starter
       #45

    Thank you for all the help.

    It is most appreciated.
      My Computer


  6. Posts : 16
    Windows 7 64bit
       #46

    Josagan said:
    I had a problem with KB2862330 as well. This is an update for USB drivers/kernel-mode drivers and it causes problems on some PCs. On the Microsoft Answers Forum, many others have complained about problems with this update.

    In my case It caused a blue screen stop:0x000000CA after restart. I had to do a disk image restore and then I installed each update one at a time. Very tedious. When I got to KB2862330, it installed, then after restart, I got the same Blue Screen. KB2862330 was definitely the culprit. I did another disk image restore, skipped installing KB2862330 and installed the remaining updates. No more Blue Screen and now my PC is running normally again as it was before.

    Another botched update by Microsoft. They should have tested this update more thoroughly.
    Can you email me at susan-at-msmvps.com?
    I need some log files from you. They can be large so I can set up a way to get them transfered to Microsoft.
    a. Obtain a full dump from affected computers

    b. %windir%\logs\cbs\cbs.log

    c. %windir%\inf\setupapi.dev.log

    d. Regkey PendingFileRenameOperations (HKLM\System\Controlset001\control\session manager)

    e. Check if the machine has MSKB 2533552 installed.

    f. Document the repro steps that lead to the blue screen
      My Computer


  7. Posts : 16
    Windows 7 64bit
       #47

    For those where it's stuck at 33ish%
    Can you email me at susan-at-msmvps.com (change the -at- to @) and we'll make arrangments to get the following log files emailed to Microsoft
    They need the following info:
    · %windir%\inf\setupapi.dev.log
    · %windir%\inf\setupapi.ev*
    · %windir%\inf\setuppi.app.log
    · %windir%\\Logs\CBS\*.* (Share all files in this directory, even the cab files)
    · %windir%\WindowsUpdate.log
    · The output hotfix.txt from wmic qfe > hotfix.txt (type in at a command prompt wmic qfe >hotfix.txt )
    · MSINFO32 output (see How to use System Information (MSINFO32) command-line tool switches )
      My Computer


  8. Posts : 1,606
    Windows `10 Professional 64bit
    Thread Starter
       #48

    Susan, you are obviously a professional - am am not.

    There may be others here who can furnish you with the information you desire. I am not that person.
      My Computer


  9. Posts : 16
    Windows 7 64bit
       #49

    I'm not a professional, I'm just the messenger Let's be clear, you have a Windows 7 impacted by this update? Did it get stuck at 33%?
      My Computer


  10. Posts : 1,606
    Windows `10 Professional 64bit
    Thread Starter
       #50

    No, but it took me three days to install 21 updates.

    I think I spent all of 10 minutes on that computer.
      My Computer


 
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