Hi there again..
Hope I'm not being a nuisance...
I went to the Microsoft site and I'm using Omni Browser as Safari 4 no longer operates on the Internet since the OS is Tiger and its really rejected by most places on the web.....
But when I clicked on your link in the quote here::
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
A new window for OMNI Web tries to open for one-millionth of a second too fast to see anything and it closes and that's that! I've tried again and again ----trying cut and paste and all are the same, something is preventing me from going to that download site, maybe its because like most of Microsoft site it detects I'm using a Apple/Mac and refuses to let us view KB's or Join the Community when I needed help for my disabled PC running various Windows over the years... the curse and benefits of being a "two computer" user, both MAC & PC (actually a bit more complicated with all the others I had at work, but you got the idea).....
Question: Am I copying or clicking on the right link? I bolded it (its not hyperlink) above for you.....
Also... I checked the link out and got the following message: Link http://go.microsoft.com/fwlink/?linkid=52012 is not valid.
Microsoft Genuine Advantage forums > Windows XP Genuine Advantage Validation Issues (Windows XP)
Question: is there a spelling or spacing error I did in copying the link?
Code:
------------------------------
Concerning the SFC scan process:
When I typed it in (hopefully I typed with correct spacing as no way to copy & paste it as no common word processor between the Mac & PC) To create the SFCDetails file, At the command prompt, type the following command, and then press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
I got the following response:
FINDSTR: Cannot open C: \windows\Logs\CBS\CBS.log
Question: What should I try next in that category to get the SFCDetails file for you?
--------------------------
I've also Downloaded and cross-linked the SURT File from the Mac to PC
Ran it and it said: "Do you want to install the update Hotfix for windows? " Yes/No no way to chekc the KB which is (KB947821) first like I want to..... So I said "yes" and it installed it
Its finished its "job" now what? No button to press, nothing.....
----------------
I reread the entry discussion about proper preparation for help with Windows Update : i.e. here:Quote:"Please follow the Windows Update Posting Instructions and post the requested data"
and it says I could scan with SFC/scannow, but it warns will change themes and other things (whew! I have no idea how many things were altered for my benefit by others remotely or Microsoft technicians over the years.. I know I hate the "Aero" look so someone has the theme set back to Vista for me.. I guess that is one thing I'll lose and have to figure out how they did it and re do that, but how to keep track of all the different things that could have been changed and scan now would revert it all back..
I know I know.. its the risk reward of using computers, have to try things to fix them, but when you fix one area you may undo another..... I spend decades balancing resources of old Win 95/98 so I'm aware of the problems, just thought by now (Windows 7) someone might have figured out a better way to do things!
Thanks again!! Have a good evening/night there...
P.S. I should remember, but I handle too many different OS's..... Of course I have the MGADiag program, some Microsoft etc technician installed it on my Desktop years ago... I got it out and ran it and here is the result..... (I read my new Product Key with the last 3 groups of the Product Key shown and they matched so I 'yyy" ed it out ---so you know I did that not the program)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-yyyyy-yyyyy-yyyyy
Windows Product Key Hash: T0cAFyb/81dAL8B8I0RtzziCX5o=
Windows Product ID: 00371-178-0257905-85734
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A13F2DF6-6F1F-401C-96B4-108508569594}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A13F2DF6-6F1F-401C-96B4-108508569594}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C29KD</PKey><PID>00371-178-0257905-85734</PID><PIDType>5</PIDType><SID>S-1-5-21-2436771687-1216539037-1952954280</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCS111FM</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0310Q3</Version><SMBIOSVersion major="2" minor="6"/><Date>20100930000000.000000+000</Date></BIOS><HWID>90F03707018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-178-025790-00-1033-7601.0000-0682012
Installation ID: 017692035646957480112935598105035683715941276734206574
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: yyyyy
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/25/2013 9:48:23 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:3:2013 15:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAAACAAAABAABAAEAln2oSiYvLimM3fAKzFGy0pjOFGE67IbCnISwMVxd
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO