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Activation Fail and no Phone activation possible.
Hi Gents,
Hope someone can help me here. I've been using a retail version of Win7 Home premium 64 for about 2 years now with no issues.
During that time I've reinstalled the product possibly 6 or 8 times. Excessive I know but when things start to go wrong I like to start fresh again. Anyway from memory the last 2 times I have had to use phone activation.
A couple of weeks ago I dropped my laptop and killed the HDD. Put in a new one and reinstalled Win. I've just tried to activate with no luck. I went to phone activation and being lazy I typed in my old code I had saved from last time.
Now I can't activate and when I try and open the phone activation box I get a pop up from the toolbar saying the copy isn't genuine and nothing more.
Is there a way to resolve this or have I pissed off the activation so much that I actually have to shell out for a new copy?
Thanks in advance and I'm located in Thailand if that makes a difference.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-4MHKM-R9MG4-B9DC6 Windows Product Key Hash: fS2p+9FFNHo2N74fO2AYkN6aX6E= Windows Product ID: 00359-312-2766597-85458 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {CABA53C2-FBFA-4CBE-BCEA-C50D8F29804C}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130828-1532 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{CABA53C2-FBFA-4CBE-BCEA-C50D8F29804C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9DC6</PKey><PID>00359-312-2766597-85458</PID><PIDType>5</PIDType><SID>S-1-5-21-206995290-4116398446-3547689943</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V2.07</Version><SMBIOSVersion major="2" minor="6"/><Date>20110722000000.000000+000</Date></BIOS><HWID>61F03307018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00170-312-276659-00-3081-7601.0000-3282013 Installation ID: 014936153985020486143363016836193012857650194921842785 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: B9DC6 License Status: Notification Notification Reason: 0xC004F031. Remaining Windows rearm count: 3 Trusted time: 25/12/2013 3:21:19 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 12:25:2013 13:05 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAgABAAIAAQABAAAAAgABAAEA6GFC/1y2KK1oeXB7Vip2OI5Kijws5bDkLnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: no, invalid SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS ACRPRDCT FACP ACRSYS ACRPRDCT HPET ACRSYS ACRPRDCT MCFG ACRSYS ACRPRDCT SLIC ACRSYS ACRPRDCT SSDT ACRSYS PtidDevc ASF! ACRSYS ACRPRDCT SSDT ACRSYS PtidDevc SSDT ACRSYS PtidDevc SSDT ACRSYS PtidDevc UEFI ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT UEFI ACRSYS ACRPRDCT