New
#1
Another SLC.DLL problem (Windows Not Genuine error)
Hi,
In the hopes that someone can dig me out of this mess...
About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.
I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.
I performed these steps to attempt to resolve the problem:
chkdsk c: /r/f
- runs clean
sfc /scannow
- error message showing that errors occurred
checked for existence of slc files and their privileges:
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-----------------------Code:C:\Windows\system32>DIR C:\Windows\slc.* /S Volume in drive C is HP Volume Serial Number is 54B0-CDEB Directory of C:\Windows\System32 2009-07-13 06:41 PM 30,720 slc.dll 1 File(s) 30,720 bytes Directory of C:\Windows\System32\en-US 2009-07-13 07:25 PM 54,784 slc.dll.mui 1 File(s) 54,784 bytes Directory of C:\Windows\SysWOW64\en-US 2009-07-13 07:10 PM 54,784 slc.dll.mui 1 File(s) 54,784 bytes Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953 f0977fbbe9530 2009-07-13 07:25 PM 54,784 slc.dll.mui 1 File(s) 54,784 bytes Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36 1c550b891 2009-07-13 06:41 PM 30,720 slc.dll 1 File(s) 30,720 bytes Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7601.17514_none_f4c2f72 9c23f3c2b 2009-07-13 06:41 PM 30,720 slc.dll 1 File(s) 30,720 bytes Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_39206 df4436123fa 2009-07-13 07:10 PM 54,784 slc.dll.mui 1 File(s) 54,784 bytes Total Files Listed: 7 File(s) 311,296 bytes 0 Dir(s) 827,864,592,384 bytes free C:\Windows\system32>ICACLS C:\Windows\System32\slc.* /T C:\Windows\System32\slc.dll NT SERVICE\TrustedInstaller:(F) BUILTIN\Administrators:(RX) NT AUTHORITY\SYSTEM:(RX) BUILTIN\Users:(RX) C:\Windows\System32\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F) BUILTIN\Administrators:(RX) NT AUTHORITY\SYSTEM:(RX) BUILTIN\Users:(RX) C:\Windows\System32\LogFiles\WMI\RtBackup\slc.*: Access is denied. Successfully processed 2 files; Failed processing 1 files C:\Windows\system32>ICACLS C:\Windows\SysWOW64\slc.* /T C:\Windows\SysWOW64\en-US\slc.dll.mui NT SERVICE\TrustedInstaller:(F) BUILTIN\Administrators:(RX) NT AUTHORITY\SYSTEM:(RX) BUILTIN\Users:(RX) Successfully processed 1 files; Failed processing 0 files C:\Windows\system32>ATTRIB C:\Windows\System32\slc.* /S A C:\Windows\System32\en-US\slc.dll.mui A C:\Windows\System32\slc.dll C:\Windows\system32>ATTRIB C:\Windows\SysWOW64\slc.* /S A C:\Windows\SysWOW64\en-US\slc.dll.mui C:\Windows\system32>
I tried a rebuild of CATROOT2 by running the following commands:
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
- no change
I ran System Update Readiness Tool as discussed in the Microsoft Support article: System Update Readiness Tool fixes Windows Update errors in Windows 7,
Windows Vista, Windows Server 2008 R2, and Windows Server 2008
- No change
I cannot edit Group Policy as outlined in 2704233 because I am running Home Premium which does not provide group policy tools
I tried the Fix It of the same KB 2704233 but it did nothing.
For what it's worth, here is the latest MSADiag output:
=======================
-----------------------Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0x8007007e Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9 Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw= Windows Product ID: 00359-OEM-8992687-00010 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {BCB9A674-9C2D-44B0-84FF-1123D8B693BD}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Architecture: Build lab: TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244- 80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{BCB9A674-9C2D-44B0-84FF-1123D8B693BD} </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****- 3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3098612248-2129173855-399517871</SID><SYSTEM><Manufacturer>HP- Pavilion</Manufacturer><Model>AY020AAR-ABA p6320f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.16 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100603000000.000000+000</Date></BIOS><HWID>AD2B3C07018400FA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mou ntain Standard Time(GMT-07:00) </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC- CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResult s> Spsys.log Content: Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007007E' to display the error text. Error: 0x8007007E Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000000300 Event Time Stamp: 12:29:2013 11:36 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEAln32hfLcVAMAU56nJjt+FfYKlFWOLg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HPQOEM SLIC-CPC FACP HPQOEM SLIC-CPC HPET HPQOEM SLIC-CPC MCFG HPQOEM SLIC-CPC OEMB HPQOEM SLIC-CPC INFO HPQOEM SLIC-CPC NVHD HPQOEM SLIC-CPC SLIC HPQOEM SLIC-CPC SSDT HPQOEM SLIC-CPC
and I've attached the latest CBS log file (zipped):