Windows Update error 8020002E


  1. hemike
    Posts : 2
    Windows 7 64bit
       New #1

    Windows Update error 8020002E


    Hello,

    I tried to install some updates this morning, which failed with error 8020002E. The computer is running Windows 7 64bit, and I keep it regularly updated.

    I have followed the instructions posted here:
    Windows Update Posting Instructions

    The SURT finished installing, sfc /scannow did not find any "integrity violations".

    The CBS folder zipped up is 20MB, so I can't upload it. I've zipped up CBS.log and uploaded that. What else is needed?

    Thanks for any help.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Please post the CheckSUR.log file, and the latest CBSPersist.cab file - there are no significant errors in the current CBS data

    Which updates actually failed? - your error suggests that it's simply a case of the download not completing for some reason.
      My Computer
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  4. hemike
    Posts : 2
    Windows 7 64bit
    Thread Starter
       New #3

    CheckSUR.log says no errors, copied below. The latest CBSPersist is 11 MB.

    I'm just trying to install the latest updates for my machine, namely:
    KB2925418
    KB2929961
    KB2930275
    KB2929733

    None of them install.

    CheckSUR.log:



    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 23.0
    2014-03-13 08:55

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 117
    No errors detected
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    If you're still there, please post the C:\Windows\windowsupdate.log file - it may give us some clues
      My Computer
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