Win 7 SP1 Ultimate x64 Windows Update Fails, error code 8007370B

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    I think I see at least some of the problem - back in a bit...
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    I've uploaded a file - bbsac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD3
    COPY %userprofile%\desktop\bbsac\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  3. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Latest Logs


    Hi Noel.

    I followed your latest instructions and have uploaded the most recent log files here: https://app.box.com/shared/static/xo...lpm0bqzduq.zip

    Thank you!
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    WOW!...
    Code:
    Summary:
    Seconds executed: 502
     Found 41891 errors
     Fixed 41381 errors
      CSI Catalog Missing Total count: 7
      Fixed: CSI Catalog Missing.  Total count: 7
      CSI Missing Component Key Total count: 6223
      Fixed: CSI Missing Component Key.  Total count: 6223
      CSI Missing Pinned Component Key Total count: 4681
      Fixed: CSI Missing Pinned Component Key.  Total count: 4681
      CSI Corrupt Deployment Keyform Total count: 1
      CSI Missing Identity Total count: 11413
      Fixed: CSI Missing Identity.  Total count: 10904
      CSI Missing C Mark Total count: 12119
      Fixed: CSI Missing C Mark.  Total count: 12119
      CSI F Mark Missing Total count: 12128
      Fixed: CSI F Mark Missing.  Total count: 12128
    That's gotta be a record.

    With the size of the CheckSUR log, I don't have much chance of isolating the remaining problems - please run it again, this time it'll only find the remaining errors, and I'll see what's what then - post just the CheckSUR.log file
      My Computer


  5. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #15

    Latest CheckSUR Log


    Latest CheckSUR log file has been uploaded here: https://app.box.com/shared/static/2q...cish3tw84h.log

    Thank you again Noel for all of your help in dealing with this! I really appreciate it!
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #16

    Here's the errors from the report...
    Code:
    Checking Component Store
    (f) CSI Missing Identity 0x00000000 appid 6a8fcb690db..8d0ba1e04cf_31bf3856ad364e35_6.1.7601.22653_ef68be9025bdf54e 
    (f) CSI Missing Identity 0x00000000 appid 967b65312c0..edc10558113_31bf3856ad364e35_11.2.9600.16521_ffb9abd47b907fbd 
    (f) CSI Corrupt Deployment Keyform 0x00000000 appid 21f12e9d52d..f90f7f0b807_31bf3856ad364es5_6.1.7601.22296_f3e6c00561fc7bbd appid and keyform do not match; keyform is wrong.
    I need to see the latest version of the COMPONENTS registry hive again - there will have been massive changes since the last upload..


    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  7. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #17

    COMPONENTS registry hive


    Latest version of the COMPONENTS registry hive: https://app.box.com/shared/static/7v...40i98l3f3s.zip
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #18

    I think I've fixed one of the errors, at least...

    I've uploaded a file - bbsad.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    DEL C:\Windows\System32\config\COMPONENTS.OLD*
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD
    COPY %userprofile%\desktop\bbsad\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
    (that should clear up the older non-functional hives :))
      My Computer


  9. Posts : 18
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Latest CheckSUR Log and COMPONENTS file


    Hi Noel.

    I completed the instructions as requested. I ran CheckSUR a few times and I've uploaded the latest log file here: https://app.box.com/shared/static/0e...95y3ozx1vm.log

    Because it updated some registry values, I've also uploaded the most recent COMPONENTS file here: https://app.box.com/shared/static/2d...gpitx4n5b5.zip
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #20

    There is no point (usually) in running any diagnostic tool more than once - it can in fact be counterproductive.
    That said, I'll have a look, and see what I can find.
      My Computer


 
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