New
#1
Windows 7 suddenly 'not genuine'
I have an older workstation, bought with Vista, and upgraded to Win7 Ultimate. Upgrade was bought via the MS store several years ago (I occasionally get coupons from work to buy stuff). I don't use this box all that much but the other day I went to patch it and it told me that my copy wasn't genuine. The error I get after having it try to is that some files are damaged or missing. Not really interested in rebuilding this box from scratch though I guess that's an option. Below is the output from MGADiag. I'm guessing that my issue is this "Tampered File: %systemroot%\system32\drivers\spsys.sys". I ran SFC which did not find any integrity violations. Am I down to copying this file over from elsewhere? Is this file unique per system or to a version of Windows 7? I have access to other systems but not to win7 32bit. My upgrade media is buried somewhere so may not be easily found.
Thanks!
Tim
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-R67QQ-FVRHP-RTWPQ Windows Product Key Hash: 5VG8JXYk5mJ3Apowk8gf75ZWYZU= Windows Product ID: 00426-292-6704362-85743 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {999B0C14-B4FC-4070-A315-7AC80282BDE2}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft OGA Data--> Office Status: 100 Genuine Microsoft Office Standard 2007 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{999B0C14-B4FC-4070-A315-7AC80282BDE2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RTWPQ</PKey><PID>00426-292-6704362-85743</PID><PIDType>5</PIDType><SID>S-1-5-21-367005675-1604576647-2706173860</SID><SYSTEM><Manufacturer>Dell Inc</Manufacturer><Model>Dimension E521</Model></SYSTEM><BIOS><Manufacturer>Dell Inc</Manufacturer><Version>1.1.4 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061209000000.000000+000</Date></BIOS><HWID>7FA03907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>bMk </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>901B47A3201FF0C</Val><Hash>HvOn6d5l4EDglSP4cDMPwGHHlMA=</Hash><Pid>81607-902-8968713-64126</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00170-292-670436-00-1033-7600.0000-3392009 Installation ID: 015445376991638962682430117474827122295592476543846370 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RTWPQ License Status: Licensed Remaining Windows rearm count: 5 Trusted time: 10/5/2014 12:03:27 PM Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000010000 Event Time Stamp: 10:5:2014 11:58 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\drivers\spsys.sys HWID Data--> HWID Hash Current: LAAAAAEAAAABAAEAAgABAAAAAQABAAEAeqi2nDqlqkdYdFbKXN4m2qiMjrY= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL bMk FACP DELL bMk HPET DELL bMk BOOT DELL bMk MCFG DELL bMk SLIC DELL bMk