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#1
Windows Update Error 80073712
I know this is a PC forum, but I am at a loss other than calling Microsoft for this update problem that has been ongoing for almost a year now, so I'm hoping you can help. This 2008 R2 SP1 server fails to install any updates anymore. It used to be hit or miss, some would install and others wouldn't, but then it started failing on pretty much all updates, including just trying to update the Windows update components. The error code is 80073712. I want to send you the WindowsUpdate.log file along with the results of the checksur utility when I last ran it in May, but I'm currently getting an error when trying to upload the attachment to this ticket - 500 - Internal server error. Please let me know if there is another way to get the logs to you.
Just so you know, I haven't ran the checksur since May, but there isn't a newer version available, and it came back with the same results as the previous tool always did. Just 2 things that it finds, but never fixes. I thought maybe I could find them in the registry of another machine and copy them over, but that didn't work, the values were the same in the registry of both machines. I have also ran the sfc scan in the past and it doesn't find any problems. Below is the text of the checksur log in case I can't get the attachments to you today:
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Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-05-19 12:50
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!6cccd8f687e..b5568f5bd2a_31bf3856ad364e35_6.1.7601.17939_53e9257f597e6d18 amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27
(f) CSI C Mark Deployment Missing 0x00000000 c!eb791c894c4..db9856f58a7_31bf3856ad364e35_6.1.7601.18327_5cfb25e0f4f5b617 amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27
Summary:
Seconds executed: 183
Found 2 errors
CSI C Mark Deployment Missing Total count: 2