Error 80073701 when trying to install updates...


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    Error 80073701 when trying to install updates...


    Ran Windows Update Readiness tool, here is the result:

    Code:
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 25.0
    2014-10-24 18:48
    
    Checking Windows Servicing Packages
    
    Checking Package Manifests and Catalogs
    
    Checking Package Watchlist
    
    Checking Component Watchlist
    
    Checking Packages
    (f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		
    (f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum		
    (f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		
    (f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum		
    (f)	CBS MUM Missing	0x00000002	servicing\Packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum		
    
    Checking Component Store
    
    Summary:
    Seconds executed: 270
     Found 5 errors
      CBS MUM Missing Total count: 5
    
    Unavailable repair files:
    	servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
    	servicing\packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
    	servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
    	servicing\packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.mum
    	servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.mum
    	servicing\packages\Package_1_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
    	servicing\packages\Package_1_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.cat
    	servicing\packages\Package_2_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
    	servicing\packages\Package_2_for_KB2909921~31bf3856ad364e35~amd64~~10.2.1.0.cat
    	servicing\packages\Package_4_for_KB2656373~31bf3856ad364e35~amd64~~6.1.1.0.cat
    Last edited by jackmccoy01; 24 Oct 2014 at 19:52. Reason: Full log
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    I've uploaded a file - jmcaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder jmcaa in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


 

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