Trouble downloading the new Windows Updates, code 80073712


  1. Posts : 8
    Windows 7 Home Premium x64
       #1

    Trouble downloading the new Windows Updates, code 80073712


    Windows 7 Home Premium 64 bit

    I ran the SFC /SCANNOW command, and says that there were corrupt files and couldn't repair them.

    I also ran the System Update Readiness Tool before doing this step.

    I've attached the CBS .rar file. Thanks for your help!

    https://onedrive.live.com/redir?resi...5890C50C%21106

    I can't add attachments so I put it on One Drive.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Here's the summary from your CheckSUR.log...
    Code:
    Seconds executed: 4134
     Found 458 errors
      CSI Manifest Missing Total count: 349
      CSI Payload File Missing Total count: 26
      CBS MUM Missing Total count: 82
      CBS Catalog Missing Total count: 1
    There is considerable corruption there - and I suspect that even if we were to fix it, there would still be more corruption elsewhere.

    I think your best option is a repair install of Windows.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #3

    NoelDP said:
    Here's the summary from your CheckSUR.log...
    Code:
    Seconds executed: 4134
     Found 458 errors
      CSI Manifest Missing Total count: 349
      CSI Payload File Missing Total count: 26
      CBS MUM Missing Total count: 82
      CBS Catalog Missing Total count: 1
    There is considerable corruption there - and I suspect that even if we were to fix it, there would still be more corruption elsewhere.

    I think your best option is a repair install of Windows.
    Thanks for the advice. Digital River no longer has the isos for the reinstalls. Is there an safe alternative that can be used? I have my product key. Thanks.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Unfortunately, I know of none at present - the MS option is flaky at best, and doesn't work with OEM Keys anyhow
    Do you know anyone with a legit Windows Home Premium disk (or ISO file)??
      My Computer


  5. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #5

    NoelDP said:
    Unfortunately, I know of none at present - the MS option is flaky at best, and doesn't work with OEM Keys anyhow
    Do you know anyone with a legit Windows Home Premium disk (or ISO file)??
    Unfortunately no. However, my school allows me to get a free upgrade to Windows 8 which gives me the .iso for that one. Would that help the situation at all or will only a W7 .iso fix the situation?
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Any chance your school's IT department has the ISO for Win7 lying around?
    Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
      My Computer


  7. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #7

    NoelDP said:
    Any chance your school's IT department has the ISO for Win7 lying around?
    Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
    The tester is only showing some minor incompatibilities. I'll look into the .iso for Win7 and see if it's available. Thanks.
      My Computer


  8. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #8

    NoelDP said:
    Any chance your school's IT department has the ISO for Win7 lying around?
    Upgrading to Windows 8 may be an option - but it may also break things completely. First check with the compatibility tester to see if you need drivers, or to uninstall interfering programs. http://go.microsoft.com/fwlink/p/?linkid=261871
    I was able to find the .iso and all of my Updates were successful. Thanks so much for the help!
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Great!
    well done, and good luck
      My Computer


 

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