Windows 7 Updater, error code 0x8007370B


  1. JBMorri
    Posts : 5
    Windows 7 Home Premium 64bit
       New #1

    Windows 7 Updater, error code 0x8007370B


    I'm having trouble updating my newly installed Windows 7 sp1. I've tried almost every automated fix or remidy I could find but nothing has worked. I'm able to sometimes download a couple updates at a time but other times I just get a stalled install or an error code. I had the same 0x8007370B error before the clean install I did which leads me to believe the install disk could be at fault. I would really appreciate some help! :)

    Edit: Ran the windows update troubleshooter again and got the error code: 0x80070246
    Attached Thumbnails Attached Thumbnails Windows 7 Updater, error code 0x8007370B-error-code.jpg  
    Last edited by JBMorri; 13 Jun 2015 at 18:28.
      My Computer
    Quote Quote

  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    You appear to have a corrupt registry.
    Code:
    2015-06-13 17:34:56, Info                  CSI    00000023 Ignoring duplicate ownership for directory [l:46{23}]"\??\C:\Windows\SchCache" in component Microsoft-Windows-Active-Directory-Services-Interface-LDAP-Provider, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2015-06-13 17:34:57, Error                 CSI    00000024@2015/6/13:22:34:57.091 (F) d:\win7sp1_gdr\base\lstring\lblob.cpp(2362): Error STATUS_ILLEGAL_CHARACTER originated in function RtlCompareEncodedLBlobs expression: __rv.UcsCharacter != (0xffffffff)
[gle=0x80004005]
2015-06-13 17:34:57, Error                 CSI    00000025@2015/6/13:22:34:57.278 (F) d:\win7sp1_gdr\base\wcp\cdf\cdf_builder.cpp(148): Error STATUS_ILLEGAL_CHARACTER originated in function Windows::Cdf::Rtl::CSingleInstanceTable<class Windows::Cdf::Rtl::CStringTableTraits,struct _CDF_STRINGID>::FindOrAdd expression: this->FindOrInsertIfNotPresent(In, tmp, &pFound, &fFound)
[gle=0x80004005]
2015-06-13 17:34:57, Error                 CSI    00000026 (F) STATUS_ILLEGAL_CHARACTER #629023# from CFileInstaller::CommitChanges(...)[gle=0xd0000161]
2015-06-13 17:34:57, Error                 CSI    00000027 (F) STATUS_ILLEGAL_CHARACTER #629022# from PrimitiveInstaller::CCoordinator::FinalizeChanges(...)[gle=0xd0000161]
    The problem is that I'm not sure exactly where the problem is.

    From the looks of it, there is more than just the one error...
    Code:
    2015-06-13 16:37:11, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB2506212_SP1~31bf3856ad364e35~amd64~~6.1.1.2, partially installed (true/false), 0
2015-06-13 16:37:11, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB2506212~31bf3856ad364e35~amd64~~6.1.1.2, partially installed (true/false), 0
2015-06-13 16:37:11, Info                  CBS    Session: 30451233_456427137 initialized by client WindowsUpdateAgent.
2015-06-13 16:37:12, Error                 CSI    00000191 (F) Unable to parse processor architecture: [l:10{5}]"wow64"
[gle=0x80004005]
2015-06-13 16:37:12, Error                 CSI    00000192@2015/6/13:21:37:12.335 (F) d:\win7sp1_gdr\base\wcp\identity\id_authority_helpers.cpp(1548): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE originated in function Windows::Identity::Rtl::Implementation::id_AddBuiltinToBuiltinAttributes expression: IsValid
[gle=0x80004005]
2015-06-13 16:37:12, Error                 CSI    00000193 (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE #1765915# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:340{170}]"Microsoft-Windows-Security-Digest,culture=neutral,version=6.1.7601.22712,processorArchitecture=wow64,publicKeyToken=31bf3856ad364e35,buildType=release,versionScope=nonSxS")
[gle=0xd0150016]
2015-06-13 16:37:12, Info                  CBS    Failed to get definition identity. [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to get definition identity [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to get definition identity [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to initialize BranchFlagAndOwnerString [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to populate update with information. [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to translate parsed manifest into package/update objects [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Failed to initialize internal package for package: Package_49_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Info                  CBS    Delay load failed for package: Package_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]
2015-06-13 16:37:12, Error                 CBS    Delay Initialization Failed [HRESULT = 0x8007370a - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE]

    I need to have alook at your COMPONENTS registry hive



    Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or OneDrive) and post a link.

    Once you've done that, I suggest that you test your RAM for problems...
    RAM - Test with Memtest86+
      My Computer
    Quote Quote

  4. JBMorri
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    https://onedrive.live.com/redir?resi...int=file%2czip

    Here's the link you asked for, thanks a lot for looking into my problem.

    I ran the Ram tester yesterday with no errors, I can run it more if you think that'll make sure there's nothing wrong there.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    I reckon three full passes of Memtest is enough - although the BSOD guys recommend 8 full passes to be sure.
    I'll see what I can find with this, and get back to you when I can.
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    I think the problem is in the download, rather than the registry (or at least, I hope it is!)


    Thiscould be due to corruption in the SoftwareDistribution folder - the problemwith that the conventional cure can lead to problems later on, ifnot handled properly, and you will lose your Update history (but the updateswill still be installed, and viewable in the Installed Updates listing).



    Openan Elevated Command Prompt

    Runthe following commands



    NET STOP WUAUSERV

    REN C:\WINDOWS\SoftwareDistribution SDOLD

    NET START WUAUSERV



    reboot

    thenwait 10 minutes, and open Windows Updates, and run a Check for Updates.



    Installonly the oldest update found - and reboot once installed

    thengo back to Windows updates and install the others.

    If it doesn't install, please post new CBS.log and windowsupdate.log files.
      My Computer
    Quote Quote

  8. JBMorri
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #6

    Alright! I will do exactly as explain.

    What if i have about 170 updates to do? Should I still only do one and then all the others or would there be another order maybe I should take?
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    Here's my usual methodology - and yes, install just the oldest one found first, then proceed as below.

    Note - between eachof the below batches of updates, reboot at least once, even if the machineauto-rebooted during the updates. After the update, do a new Check for Updates.Add any remaining updates or failed updates to the next batch.

    1) Install all 'Security Update for Windows'

    Reboot

    Check for Updates

    (some will have failed, and some new ones will have appeared)

    2) Install the remaining/new 'Security Update for Windows'

    Reboot

    Check for Updates

    3) Install all ordinary 'Update for Windows'

    Reboot

    Check for Updates

    4) install updatesfor IE8 - but NOT IE 9/10/11

    Reboot

    Check for Updates

    5) install all other updates EXCEPT .NET ones and IE9/10/11

    Reboot

    Check for Updates

    repeat 5 until there's nothing left in the main window except the .NET and IE upgrades

    6) Install all Security Updates for .NET - but nothing else

    Reboot

    Check for Updates

    7) Install all other.NET updates

    Reboot

    Check for Updates

    8) Install IE10 ifoffered - IE11 should wait if it's still an Optional update.

    9) Install the IE10 updates, then install IE11 and up
      My Computer
    Quote Quote

  11. JBMorri
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #8

    What should I do if the download or install hangs for a couple hours? Like do I stop it or just leave it alone or is there a special way to stop it?
      My Computer
    Quote Quote

  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    Which update are we talking about?
    Please post your C:\Windows\windowsupdate.log file
      My Computer
    Quote Quote

  13. JBMorri
    Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       New #10

    I was just asking in general. But the oldest update failed to install with the error code 8007370B
    Windows 7 Updater, error code 0x8007370B Attached Files
      My Computer
    Quote Quote

 

  Related Discussions
Hello, I have been fighting this issue for quite some time, and I am about read to give up and just re-install. But I see that people have been able to resolve this issue on here, so I will give it a try. I have been unable to run Windows Update successfully for quite some time. I keep getting...
Windows Update Error code 0x8007370b
in Windows Updates & Activation

Hi! ]For a while now ive been unable to run windows update on my pc. Running the Windows Update Automated Troubleshooter i find the error code 0x8007370b. I have searched through these posts and found the following thread:...
I have been trying to install iTunes x86 and keep getting Error code 0x8007370b. I saw a post some time back where someone had to fix their registry. I am looking for some similar help and am not sure where to start. Thank you for any advice you can provide.
This post had the exact same issue I am having with a friends computer. I have attached the logs and error. This one is really kicking my butt and need to resolve this quickly. Any help would be greatly appreciated! Also here is the components file: Components
Hello. For almost the last year now, I have been unable to run windows updates on my computer. I am running Windows 7 Ultimate 64bit SP1. Running the update yields the error code 0x8007370b. I have searched the Internet, ran the Microsoft Fix It tool, and gone thru the Windows Trouble...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:57.
Find Us