New
#1
Stuck on "configuring Windows updates" screen after crash
My compute shut off unexpectedly; I suspect a hardware malfunction. But I haven't really been able to properly test that because I can't get windows to finish booting.
When I turned my computer back on the next day, it was stuck on an update screen.
It spend a very long time on the screen saying "configuring windows updates," and after reaching 100% it was stuck there for hours.
I eventually forced it to restart since it was stuck. And now it's going through that exact same process. It says it's configuring windows updates. It's currently at 35%, where it has been for an abnormally long amount of time, and I suspect that it is going to be on this screen forever until I shut it off.
I do still have the prompt to boot into safe mode when I restart it, so I can go inside and try to fix things, but I have no idea what I should try to fix. Please help.
More info:
I cannot explicitly recall if I have shut off my computer properly since the last time I applied an update, however long ago that was. I usually just put the computer to sleep when I leave for work or go to bed. I'm fairly sure I've applied all the latest official updates.