Cannot install updates

originaljgf · 12 Oct 2021

When I installed Win7 over Vista, Malwarebytes whined that it needed to update. Fine, do your update. It then complains that I must first install a couple of security updates and opens my browser to the Malwarebytes page discussing this. I download the two files from Microsoft (KB4474419 and KB 4490628) but when I try to install them each tells me it is not applicable to my system (I have the proper, x86, files). How do I get these miscreants to play together?

(In a singular bit of lunacy Malwarebytes said the legacy version of their program could be installed without those updates, but when I download that Kaspersky blocks it as a trojan; now even if I temporarily disable Kaspersky I cannot run that installer.)

Megahertz07 · 12 Oct 2021

If you have a restore point move back before you did the Malwarebytes update.
Set WU to never check and run Single file with all updates - Simplix

originaljgf · 12 Oct 2021

Thanks, the update install was just a couple of days ago (following online instructions, never did an update install before, usually just format and do clean install), no restore points yet. When tried win7 update got the 80072EFE error.

SIW2 · 12 Oct 2021

If you did a repair install ( aka upgrade install), you then need to get the windows updates.

https://www.dell.com/support/kbdoc/e...ient-installed

download and install this for x86
http://www.microsoft.com/download/de...2-68ba98ba4647

or this for x64
http://www.microsoft.com/download/de...a-9b845db33b2a

originaljgf · 12 Oct 2021

I wouldn't call it a "repair" install; system was Vista Home Premium x86, installed Win7 Ultimate x86 over it.

Volume Z · 12 Oct 2021

originaljgf said:

each tells me it is not applicable to my system

Indicates Service Pack 1 is missing.

Microsoft Update Catalog

Windows Update will throw 80072EFE regardless. It no longer responds well to the 2010 version of the Update Client. See SIW2's post.

flavallee · 13 Oct 2021

originaljgf said:

I wouldn't call it a "repair" install; system was Vista Home Premium x86, installed Win7 Ultimate x86 over it.

You cannot do an upgrade install from Windows Vista Home Premium 32-bit to Windows 7 Ultimate 32-bit.
You would have to do a clean install of Windows 7 Ultimate 32-bit.

How exactly did you install Windows 7 Ultimate 32-bit?
Was Service Pack 1(SP1) included or installed afterwards?

Megahertz07 · 13 Oct 2021

Run winver to find out if your system is SP1.
If not, install SP1

SIW2 · 13 Oct 2021

FYI

To go up or down editions of windows 7 should the need arise:

Change the EditionID and ProductName in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion to the edition you want to change to. Then do the repair/upgrade install.

There is a much quicker way to go up editions of win7 ( but not down):

Use anytime upgrade. It will claim to fail - presumably because it can no longer validate the key online at the expected time. However it goes ahead and completes the edition upgrade on restart, then needs key putting in again to activate.

I have done it a few times.

Volume Z · 13 Oct 2021

flavallee said:

You cannot do an upgrade install from Windows Vista Home Premium 32-bit to Windows 7 Ultimate 32-bit.

"You cannot do what you just did"

Cannot install updates-compatibility.png

Windows 7 editions - Wikipedia