Update option not available

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  1. Posts : 14
    Windows 7 Professional (64bit)
       #1

    Update option not available


    I am running Windows 7 Pro 64bit on a HP 530 laptop. The Windows update facility is fine but, I have no option to download other Microsoft updates. On the settings page, there is nothing after "Who can install updates?" Can anyone help me as to where the option is?

    Thanks
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome

    Type windows update in search>change settings>check the MS box

    This will allow MS to send other updates. It should be there if you access updates using this method.

    Can you send a screen shot?

    If this is not want you meant explain further.
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    Here's a couple pictures to go with Rich's instructions,
    Attached Thumbnails Attached Thumbnails Update option not available-wu-1.jpg   Update option not available-wu.jpg  
      My Computer


  4. Posts : 14
    Windows 7 Professional (64bit)
    Thread Starter
       #4

    Thanks for your help but on the "settings" page, there is no MS option to check. Also there is no option to check "Software notifications". These two items are completely missing from the menu. I only know about them because a friend has the same OS on his desktop and these two options are available.

    Thanks
      My Computer


  5. Posts : 17,796
    Windows 10, Home Clean Install
       #5

    Try this

    Go to search type cmd. Do not hit enter>run as administrator

    In the cmd type sfc /scannow.
      My Computer


  6. Posts : 17,322
    Win 10 Pro x64
       #6

    See what you get when you go here,
    Microsoft Update
    You might need to accept the terms there to get the other options.
      My Computer


  7. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #7

    Theres already a thread on this subject (with the problem solved i think).

    Missing option in Windows update
      My Computer


  8. Posts : 14
    Windows 7 Professional (64bit)
    Thread Starter
       #8

    Almost solved


    Thanks to everyone for your help. I have downloaded the Windows update agent and this has restored an option to "Get more updates" where I have to click "find out more". However, when I do this I am taken to the Windows update page where there are no further updates. I am not offered the option to update Office or other Microsoft programs I know need updating, and I am not asked to select anything to give me more updates.

    Thanks
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    See if you can correct that with the troubleshooter in the control panel.
    Attached Thumbnails Attached Thumbnails Update option not available-update.jpg  
      My Computer


  10. Posts : 14
    Windows 7 Professional (64bit)
    Thread Starter
       #10

    Thanks, I've tried the troubleshooter and it can't identify the problem.
      My Computer


 
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