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Windows 7: Update option not available

04 Apr 2010   #1
Dolfin

Windows 7 Professional (64bit)
 
 
Update option not available

I am running Windows 7 Pro 64bit on a HP 530 laptop. The Windows update facility is fine but, I have no option to download other Microsoft updates. On the settings page, there is nothing after "Who can install updates?" Can anyone help me as to where the option is?

Thanks


My System SpecsSystem Spec
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04 Apr 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome

Type windows update in search>change settings>check the MS box

This will allow MS to send other updates. It should be there if you access updates using this method.

Can you send a screen shot?

If this is not want you meant explain further.
My System SpecsSystem Spec
04 Apr 2010   #3
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Here's a couple pictures to go with Rich's instructions,


Attached Thumbnails
Update option not available-wu-1.jpg   Update option not available-wu.jpg  
My System SpecsSystem Spec
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04 Apr 2010   #4
Dolfin

Windows 7 Professional (64bit)
 
 

Thanks for your help but on the "settings" page, there is no MS option to check. Also there is no option to check "Software notifications". These two items are completely missing from the menu. I only know about them because a friend has the same OS on his desktop and these two options are available.

Thanks
My System SpecsSystem Spec
04 Apr 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try this

Go to search type cmd. Do not hit enter>run as administrator

In the cmd type sfc /scannow.
My System SpecsSystem Spec
04 Apr 2010   #6
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

See what you get when you go here,
Microsoft Update
You might need to accept the terms there to get the other options.
My System SpecsSystem Spec
04 Apr 2010   #7
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Theres already a thread on this subject (with the problem solved i think).

Missing option in Windows update
My System SpecsSystem Spec
05 Apr 2010   #8
Dolfin

Windows 7 Professional (64bit)
 
 
Almost solved

Thanks to everyone for your help. I have downloaded the Windows update agent and this has restored an option to "Get more updates" where I have to click "find out more". However, when I do this I am taken to the Windows update page where there are no further updates. I am not offered the option to update Office or other Microsoft programs I know need updating, and I am not asked to select anything to give me more updates.

Thanks
My System SpecsSystem Spec
05 Apr 2010   #9
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

See if you can correct that with the troubleshooter in the control panel.


Attached Thumbnails
Update option not available-update.jpg  
My System SpecsSystem Spec
05 Apr 2010   #10
Dolfin

Windows 7 Professional (64bit)
 
 

Thanks, I've tried the troubleshooter and it can't identify the problem.
My System SpecsSystem Spec
Reply

 Update option not available




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