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Windows 7: BSOD with every game

08 Jul 2012   #1

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
BSOD with every game

Hi there

For a week now, every time i play a game, online or not, the game crashes
best case scenario, i just get a game has stopped responding message
other time it's just the BSOD

Is Windows 7 . . . - x86 (32-bit) or x64 ? x64
- the original installed OS on the system?
its Windows 7 home premium
- an OEM or full retail version? full retail
- What is the age of system (hardware)? bouhgt it in september 2011
- What is the age of OS installation (have you re-installed the OS?) i tried the dvd updatibng windows program yesterday, didn't do any good, but i've never formated it

I'm not really knowledgeable about computers
Can you help me?

Thanks in advance

My System SpecsSystem Spec
09 Jul 2012   #2

Windows 7 Home Premium 64 Bit

Device Concerns:
Universal Serial Bus Controller PCI \ & DEV_1042 & SUBSYS_84881043 VEN_1B21 & REV_00 \ 4 & 0 & 00E7 & 16B16BD2 The drivers for this device are not installed.
SM Bus Controller PCI \ VEN_8086 & DEV_1C22 & SUBSYS_844D1043 & REV_05 \ 3 & 11583659 & 0 & FB The drivers for this device are not installed.
Take care of the above; those are very important devices to the system and should have their drivers installed. If you need help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
My System SpecsSystem Spec
09 Jul 2012   #3

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1

Thank you

I installed both drivers
and updated a bunch of others

But the BSOD remains...
My System SpecsSystem Spec

10 Jul 2012   #4

Windows 7 Home Premium 64 Bit

Your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.

BSOD Instructions:
If you still need help after doing the above, please follow the to provide us with your full reports again.
My System SpecsSystem Spec
11 Jul 2012   #5

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1

I did everything that you advised
but the sfc scan did not report any error
I uninstalled/installed my graphic drivers

Nothing worked
My System SpecsSystem Spec
12 Jul 2012   #6

Windows 7 Home Premium 64 Bit

If that did not resolve it, the problem may be hardware related. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
20 Jul 2012   #7

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1

No errors are showing
the problem is persisting but i have a bit more insight in the matter :
it seems a member of my family installed an old wi-fi card on the pc, as well as the outdated drivers, before i came back

i have uninstalled all the drivers and attached programs but that did not solve the problem either

at this point i'm asking myself, if it would not be easier to format the pc completely
am i right?
My System SpecsSystem Spec
21 Jul 2012   #8

Windows 7 Home Premium 64 Bit

Since you replaced hardware, it may be best to Clean Reinstall - Factory OEM Windows 7

The steps in that tutorial can help you get your system setup optimally and install drivers and software bit by bit to determine what might be causing problems.
My System SpecsSystem Spec

 BSOD with every game

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