BSOD while shutting down pc, BCCode: 1e (SF Diag tool files attached)

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  1. Posts : 1,436
    Windows 8.1 Pro x64
       #11

    Well if you have anymore crashes post up the latest crash files, so we can do better.

    -Justin
      My Computer


  2. Posts : 55
    Windows 7 ultimate x64 Build 6_1_7601
    Thread Starter
       #12

    Well i will run the 3d mark dx11. I have done it couple of times in past with this pc, so if it runs without problems i should be fine?
      My Computer


  3. Posts : 55
    Windows 7 ultimate x64 Build 6_1_7601
    Thread Starter
       #13

    Score
    P5311 3DMarks
    Graphics Score
    5533
    Physics Score
    4766
    Combined Score
    4707
    PC Health Check

    Your PC is performing properly.

    D: is this reliable?
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #14

    That only tests the DirectX stuff(yes stuff) lol.

    Follow these trouble shooting instructions:

    BugCheck 0x124



       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    Coutesy of: writhziden
      My Computer


  5. Posts : 55
    Windows 7 ultimate x64 Build 6_1_7601
    Thread Starter
       #15

    HonorGamer said:
    That only tests the DirectX stuff(yes stuff) lol.

    Follow these trouble shooting instructions:

    BugCheck 0x124



       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    Coutesy of: writhziden
    I will follow these steps.

    I know it does test DirectX stuff only, even so i was just trying to point out if that does mean my gpu should be ok?

    I´m also considering to reinstall my win 7 cuz all these problems started after i installed some custom themes and used the beta drivers and free registry cleaner. D:
      My Computer


  6. Posts : 1,436
    Windows 8.1 Pro x64
       #16

    Your GPU should be okay, but like i said follow the testing steps and post the results.

    lets wait on re-installing as a last choice. Lets try to save it first :P

    -Justin
      My Computer


  7. Posts : 55
    Windows 7 ultimate x64 Build 6_1_7601
    Thread Starter
       #17

    HonorGamer said:
    Your GPU should be okay, but like i said follow the testing steps and post the results.

    lets wait on re-installing as a last choice. Lets try to save it first :P

    -Justin
    kk :3 i want to say that i really apreciate your patience.
      My Computer


  8. Posts : 1,436
    Windows 8.1 Pro x64
       #18

    It takes patience to solve a problem. Especially with computers :P.

    -Justin
      My Computer


  9. Posts : 55
    Windows 7 ultimate x64 Build 6_1_7601
    Thread Starter
       #19

    HonorGamer said:
    It takes patience to solve a problem. Especially with computers :P.

    -Justin
    haha yea! btw is my ssd safe to test with seatools? I´m currently testing my hdds only with it.
      My Computer


  10. Posts : 1,436
    Windows 8.1 Pro x64
       #20

    Yes, it is safe. The only thing you need to avoid is using the Disk Defrag.
      My Computer


 
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