BSOD playing Arkham city with 360 controller

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  1. Posts : 10
    windows 7 64 bit
       #1

    BSOD playing Arkham city with 360 controller


    I used to crash to bsod every once in a while when watching youtube videos and installing the new windows updates seemed to fix the issue for a while. Havent crashed in a while until just yesterday. I was playing Metro last light with a new 360 controller i purchased (i also have a new corsair m65 i just got) and I got BSOD. Restarted the pc and got bsod while it was booting windows. Had to restart it about 4 times to get back to my desktop and i decided to just watch videos and go to sleep. The next day i tried playing arkham city with the controller and it crashed about 15 mins in to blue screen. Then just like last time it crashed at windows boot up about 3 times, then crashed 3 more times on the desktop and finally booted up and is stable right now so I figured i better make a post while i can. Ive added a zip of the minidump files and the dm log collector files. Specs: Intel core 2 extreme cpu x9650, 8gb ram, NVIDIA geforce gtx 465, windows 7 64 bit. If you need any more information let me know. I appologize if i messed something up this is my first post. Any help is appreciated
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi pjustin57.

    Some things are looking interesting in your data, specially for a series of stop 0x3B BSODs.

    Can you post a report following Windows Genuine and Activation Issue Posting Instructions ?
      My Computer


  3. Posts : 10
    windows 7 64 bit
    Thread Starter
       #3

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BQW3C-GBJPF-GVXFV
    Windows Product Key Hash: Iy2a30ci56Ne90Tc3XwiwLK7RmQ=
    Windows Product ID: 00426-292-1221546-85722
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A9054D74-1CA1-4534-85F3-0B1F830A53ED}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A9054D74-1CA1-4534-85F3-0B1F830A53ED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GVXFV</PKey><PID>00426-292-1221546-85722</PID><PIDType>5</PIDType><SID>S-1-5-21-2310760856-1684465730-4152119005</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20081224000000.000000+000</Date></BIOS><HWID>0FB83C07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-122154-00-1033-7601.0000-0902014
    Installation ID: 000263329655449915262312798764592876125933480903975161
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GVXFV
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 7/26/2014 1:42:12 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:2:2014 18:40
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAAAEAAAAAgABAAEAln0qk/qhOuwIhSShlG/Qb37MTHIG6aYtIZNYaTo0TFg=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			IntelR		AWRDACPI
      FACP			IntelR		AWRDACPI
      MCFG			IntelR		AWRDACPI
      _HPT			IntelR		AWRDACPI
      _WDT			IntelR		AWRDACPI
      SSDT			PmRef		CpuPm
    Heres this as requested
      My Computer


  4. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #4

    Hi pjustin57, welcome to 7F! :)

    Unfortunately your OEM bios shows that the version being used was installed 6 months before Windows 7 was released.

    You will have to obtain, install and validate a copy of 7 before we can help you further.

    There are ways, IF you have a valid Product Key and COA: Clean Install Windows 7


    The balls in your court, what would you like to do?
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #5

    It would help to have more information on the machine. This is a little sparse to do any technical research
    Specs:
    Intel core 2 extreme cpu x9650,
    8gb ram,
    NVIDIA geforce gtx 465,
    windows 7 64 bit.
    The easiest way is to populate the SF system spec on your login. Follow the guide, download the utility, collect the info and let the utility fill in your specs.

    Please add your SF Systems Specs by following this tutorial: System Info - See Your System Specs
    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field.

    • Specify Custom Build as the manufacturer if it is not an OEM machine.

    • The tool does not fill in this information but it is very important if someone has to research drivers or hardware for your machine.
    Log on to Sevenforums (SF) and let the tool fill in you System specs on your SF profile.

    Full instructions are in the tutorial. It's a simple process and it makes that information readily available on your posts. You don't have to retype the information in any thread.

    Click here to view your system specs on SevenForums.

    Click on My System Specs in the lower left of any post by any member to see what is presented about their machine.

    Please also follow this tutorial to provide the current operating environment of your machine.
    Speccy - Publish Snapshot of your System Specs

    Thanks
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    There's actually no problem with the MGADiag report - it's showing as a retail (probably upgrade?) version, where the BIOS date shown in MGADiag is irrelevant.
      My Computer


  7. Posts : 10
    windows 7 64 bit
    Thread Starter
       #7

    I purchased this build from a friend who runs a pc repair shop and they have dozens of keys. I can be positive it's a legit copy, buy I'm pretty sure it is.
      My Computer


  8. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #8

    NoelDP said:
    There's actually no problem with the MGADiag report - it's showing as a retail (probably upgrade?) version, where the BIOS date shown in MGADiag is irrelevant.
    Thank you for the clarification Noel.

    pjustin57 said:
    I purchased this build from a friend who runs a pc repair shop and they have dozens of keys. I can be positive it's a legit copy, buy I'm pretty sure it is.
    Okay Justin, please follow Slartybart's instructions,

    And, you will need to follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions and post the report.


    How long ago did you get your machine, is it still under warranty?
      My Computer


  9. Posts : 10
    windows 7 64 bit
    Thread Starter
       #9

    No warranty it's was just his old rig that he gave me for a couple hundred dollars.
      My Computer


  10. Posts : 10
    windows 7 64 bit
    Thread Starter
       #10

    Also filled in my spec sheet. Let me know if there's missing info. And thank you all for the help so far
      My Computer


 
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