windows 7 mass storagecontroller driver help needed  

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  1. Posts : 14
    windows 7
       #1

    windows 7 mass storagecontroller driver help needed


    When I tried to connect my HP LaserJet 1012 printer I found that HP didn't provide MS with the driver for Windows 7. Thru forum help I was able to connect by downloading the driver for 3055PCL5 (DOT4) and Printer Wizard did the rest. Worked great.

    However yesterday the printer connected to the pc but would not print the data. I eventually found that the mass storage controller didn't have the appropriate driver. When I tried to "Update Drivers", I had no luck in finding the driver.

    Bearing in mind that I am not as computer-savvy as the posters on this forum, can anyone help with this problem?

    Thx in advance.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    chet380 said:
    When I tried to connect my HP LaserJet 1012 printer I found that HP didn't provide MS with the driver for Windows 7. Thru forum help I was able to connect by downloading the driver for 3055PCL5 (DOT4) and Printer Wizard did the rest. Worked great.

    However yesterday the printer connected to the pc but would not print the data. I eventually found that the mass storage controller didn't have the appropriate driver. When I tried to "Update Drivers", I had no luck in finding the driver.

    Bearing in mind that I am not as computer-savvy as the posters on this forum, can anyone help with this problem?

    Thx in advance.
    Hi Chet and welcome

    Can you type device manager in search. go to the unknown device (it will have a yellow triangle on it) right click the device>properties>details>use the pull down till you get to the hardware id. cut the data and google it. they will tell you the device mfr and then you can get a driver for it

    Let us know if you need help with this


    Kenn J++
    Last edited by zigzag3143; 21 May 2011 at 06:24.
      My Computer


  3. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #3

    Also if you would fill in your system specs this would help especially 32bit or 64bit OS. for finding drivers. Thanks Fabe windows 7 mass storagecontroller driver help needed-usercp-1.png
      My Computer


  4. Posts : 14
    windows 7
    Thread Starter
       #4

    Hi Kenn and Fabe -

    Thx for yr replies

    The OS is Windows 7 32 bit - as to the other specs, I don't know how to find them.

    As to the "manufacturer" for the mass storage device, it shows as "unknown" in Properties.

    If the mass storage deice refers to something like an external hard drive, then I may have misled you - it is only the printer that I am concerned with.

    Since the "fix" I described in my original post worked for several weeks, something must have caused it to change. Is it possible that a Windows Update somehow changed the driver that I had installed for the "fix" and made it inoperable with the HP 1012 printer?

    Thx again

    chet
      My Computer


  5. Posts : 5,840
    Vista Ult64, Win7600
       #5

    Type in System Information into the start/Search and it will be on top of the Menu
    click it, and what you need should be on the first page.
      My Computer


  6. Posts : 5,840
    Vista Ult64, Win7600
       #6

    If you can post a screen shot that would be good also, using the snipping Tool.

    How to use the Snipping Tool in Vista - Vista Forums

    A Preferred Method of Uploading/Posting Screen Shots
      My Computer


  7. Posts : 867
    XP, Vista, W7 64bit Home Premium
       #7

    Sounds like the flash media controller if you have a laptop - i used v2.0.0.8 with a toshiba laptop - there are a few to choose from but they probably wont install unless they are the correct driver :

    texas instruments pcixx12 integrated flashmedia controller Resources | ZDNet

    Texas Instruments PCIxx12 Integrated FlashMedia Controller - Free Downloads on ZDNet | Shareware, Trialware, Evaluation Software
      My Computer


  8. Posts : 4,280
    Windows 7 ultimate 64 bit / XP Home sp3
       #8

    You may indeed need to install a driver for a card reader, but your printer doesn't have one in it. Have you tried this Vista driver in compatibility mode? Compatibility Mode This is the 64bit version HP LaserJet 1012 Printer- Download drivers and software - HP Business Support Center
      My Computer


  9. Posts : 14
    windows 7
    Thread Starter
       #9

    All help appreciated


    Thank you all for trying to help with my problem - very much appreciated.

    For Fabe -

    I downloaded the 64 bit version as you recommended, but I don't know what program to deal with in Compatablity Mode. The recommended tutorial for it is too much for my limited computer skills.

    More instruction would be appreciated.

    chet
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    chet380 said:
    Thank you all for trying to help with my problem - very much appreciated.

    For Fabe -

    I downloaded the 64 bit version as you recommended, but I don't know what program to deal with in Compatablity Mode. The recommended tutorial for it is too much for my limited computer skills.

    More instruction would be appreciated.

    chet
    Hi chett


    No problem we are here to help. we all stated with little or no experience. to run iin compatibility mode just right click the installer and go to then compatibility tab. check vista save done. se the pic

    KenN J++

    edit chet if you need help let us know. there are several us out and about now <g> ken
    Last edited by zigzag3143; 21 May 2011 at 06:24.
      My Computer


 
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