| Windows 7: HP Touchscreen Help |
07 May 2009
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#1 | | |
HP Touchscreen Help I've got an HP tx2120 series laptop w/ Wacom digitizer. When I installed 7 yesterday, my touchscreen no longer works. The digitizer works fine, but the ability to tap my finger on the screen no longer exists. I've visited the Microsoft Catalog Update and downloaded a driver, but I don't know what to do once I unzip the file that I downloaded. Help please?
Or, if anyone had the same problem and found a fix, that would be greatly appreciated.
Thanks. | My System Specs |
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07 May 2009
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#2 | | Windows 7 Ultmate 32 bit 6.1.7600 Build 7600 Alabama |
Hi hrdrck4ever,
Find the location that the files were unzipped to. In that location is either a setup.exe or install.exe. You would run that.
If you are unable to find the location where the files became unzipped to you might want to install a program like Winzip or Winrar. After ward you right click on the .zip file (driver) you downloaded and there is an option where you can tell it to unzip to a location that you are familiar with like My Documents folder.
Raj | My System Specs | | System Manufacturer/Model Number Made myself OS Windows 7 Ultmate 32 bit 6.1.7600 Build 7600 CPU Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz Motherboard Biostar P4M890-M7 PCI-E Memory 2.00 GB PC2-4200 DDR2-SDRAM UDIMM Graphics Card Onboard VIA/S3G Unichrome Pro IGP (Had to use Vista Driver) Sound Card Integrated Realtek AC 97 Audio Monitor(s) Displays Optiquest 22inch Screen Resolution 1024x768 Keyboard Microsoft Natural Mouse Microsoft Intellimouse PSU Allied 500w Case X-Blade Cooling Rosewill Heatsink/Fan Hard Drives WDC 80gig 8mbcache Primary Sata
WDC 160gig 16mbcache Slave Sata Internet Speed too slow for me/Cable Other Info Memory Led/Case Fan Led/Lito On DVD-RW Drive. |
07 May 2009
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#3 | | |
The only time I ever used Microsoft Catalog Update, it gave me a .cab file. I unpacked it but there was no setup.exe. I don't know if that's how they have all the drivers, but if yours is, install it using the device manager. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 May 2009
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#4 | | |
That's the problem; there is no setup or batch file. And this isn't the only driver I've tried to download from the Microsoft Catalog without a way to set it up... | My System Specs | | |
07 May 2009
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#5 | | |
yep. So unpack, use device manager to install using the .inf that's in the directory you unpacked to. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 May 2009
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#6 | | |
Did the touchscreen work before installing the wacom drivers?
Also what do you mean by: Quote: The digitizer works fine, but the ability to tap my finger on the screen no longer exists. | My System Specs | | |
07 May 2009
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#7 | | |

Quote: Originally Posted by torrentg yep. So unpack, use device manager to install using the .inf that's in the directory you unpacked to. When I try to update the "Generic PnP Monitor" driver to the new one, it tells me that the driver is already up to date. I'm assuming that there is a way to have Device Manager just install directly from an .inf that I select, but I haven't figured out how...? EDIT: I figured out how to install from an .inf but then it told me that the driver I downloaded isn't compatible with 32-bit; it is, however, the only one available on the Catalog with Windows 7... 
Quote: Originally Posted by copernicus Did the touchscreen work before installing the wacom drivers?
Also what do you mean by: The digitizer works fine, but the ability to tap my finger on the screen no longer exists. This tablet comes with both active digitizer (Wacom pen) and passive (touch/dummy pen) abilities. So I can still write on the tablet using the active digitizer, but the passive touch no longer is responding at all.
As for before, when I was working in Vista (I directly upgraded to Windows 7) both active and passive worked perfectly. | My System Specs | | |
07 May 2009
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#8 | | |

Quote: Originally Posted by hrdrck4evr When I try to update the "Generic PnP Monitor" driver to the new one, it tells me that the driver is already up to date. I'm assuming that there is a way to have Device Manager just install directly from an .inf that I select, but I haven't figured out how...?
In device manager, right click the generic monitor, choose "update driver software". Then "browse my computer for driver software." Then click "let me pick from a list of device drivers on my computer." Then click "have disk." Then click "browse." Now you can go and find your .inf, click on it and then hit open. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 May 2009
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#9 | | |

Quote: Originally Posted by torrentg In device manager, right click the generic monitor, choose "update driver software". Then "browse my computer for driver software." Then click "let me pick from a list of device drivers on my computer." Then click "have disk." Then click "browse." Now you can go and find your .inf, click on it and then hit open. See above. I tried. It told me that the driver was not compatible with 32-bit... | My System Specs | | |
07 May 2009
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#10 | | |
I think this is the Vista page for your laptop from HP. A driver from here may do the trick. http://h10025.www1.hp.com/ewfrf/wc/s...289495&lang=en | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 HP Touchscreen Help problems? All times are GMT -5. The time now is 01:25 AM. | |