WIN7 login screen just has (Other User) available and I can't login?

bankheadd said:

Ok I've found my disk and I tried to do system restore but when I get to the system restore menu, I have the following message (No restore points have been created on your computer. To create a restore point open SYSTEM PROTECTION, when I click the tab another screen pops up stating my computer is in a diagnostic state and I will not be able to undo the restore operation. I click the tab and noting happens. I'm back on the Restore system files and settings pg? and the only tab available is just the cancel tab??

You should be able to click on Cancel or press the ESC key to get out of diagnostic state.

Since it says that you do not have any restore points, you will be able to do a system restore.

See if you may be able to boot into Safe Mode, and do the tutorial below.

Logon Screen - Fix Showing Only "Other User" and Last Logged On User

Are you able to boot into the Win7 disk System Recovery Options using Option Two to access the
Command Line to enable Built-in Administrator - Enable from WinRE - Windows 7 Forums as shown in Option Two (for 64 bit)?

If so once you access Regedit you can first try making the changes in Logon Screen - Fix Showing Only "Other User" and Last Logged On User to see if it remedies the problem with a reboot.

If not go ahead and enable Built-in Admin to see if it reboots into the hidden Admin account.

If so run a full scan with Malwarebytes followed by SFC /SCANNOW Command. If this doesn't fix your account so it's usable then create a new Admin User Account - Create to see how it works, whether your programs all run from it and if so move your files over to it and eventually delete the old account.

If not run an AV boot disk to disinfect and then SFC from these steps for Troubleshooting Windows 7 Failure to Start

Click on this blue link for System Recovery Options to follow Option Two to get to the Win7 disk Command Line, then click on this blue link for Built-in Administrator - Enable from WinRE and follow Method Two for 64 bit.

If you're able to access regedit as shown then you can first try making the changes in this blue link for Logon Screen - Fix Showing Only "Other User" and Last Logged On User. After completing these, reboot to see if it logs in normally. If not enable the Built-in Administrator to see if it will start.

I gave you the steps on what to do next in my last post above.