Ah , I think I have been going to the wrong one after I press f12 .... There are 5 or 6 options in a row at the bottom ... The first one are discs , the second one are discs, the third one is a single disc . The fourth I'm not sure what it is , the fifth I think is a USB pen drive and the sixth is something else ... I have been booting from the 3 rd one which is the single disc ... I think I should be choosing the first or second ones ????
DVD drives can have cuckoo names in that menu.
Mine is "P4 TSST corp".
I'd guess yours is one of the last names in the list, but better you tell us what your menu choices are.
Name them.
they are not named. they are just pictures... 6 in a row at the bottom... the first 2 are the same. discs piled ontop of one another. the 3 rd is a single disk only. not too sure what the other 3 are but one of them looks like a pen drive ?
Googling for "Toshiba boot menu icons", I find the image shown below. Does that match your icons?
If that image is correct, the third one is the DVD drive.
But I have no idea what "select bay device" means.
The first choice is clearly not the DVD drive. If you chose it, you'd boot to your regular hard drive.
If those images are correct, I'd expect the 4th, 5th, and 6th icons to fail if you chose them.
You probably have to use your arrow keys to move between the choices.
well, this is slightly different pics, but the 3 rd one is the same. i have been choosing the 3rd one since trying to do this reinstall but i dont know how to get to the diskpart command bit from there ?
A few posts back you said you got to diskpart OK with shift F10, but couldn't accomplish a "clean" at that point.
Now you say you don't know how.
So, I'm confused.
Are you sure you are actually selecting the 3rd choice?? And are you hitting the enter key after choosing the 3rd icon to force a boot from the DVD drive. And then choosing Shift F10 when you come to the language screen?
Or are you doing something else? We have no way of knowing what keystrokes you are actually making.
We have to rely on what you post in this thread as we are not looking over your shoulder.
In rare cases Diskpart will not allow the Clean command to proceed even from boot. You must delete the partitions first to wipe the HD.
Neil, do you have an external hard drive or another hard drive plugged in? If so unplug it first so there's no chance you Clean the wrong disk.
You will know you have booted into the disk if it proceeds as shown in the pictures in Clean Install Windows 7:
Then Press Shift + F10 to open a Command Box to run Diskpart Clean Command
If Diskpart fails again on the disk you know for sure is the Win7 hard drive, then just close the Command Box, click Install Now, when you get to Steps 7 and 8 of Clean Install Windows 7 delete all partitions using the Drive Options. Then close the Window to bail out of the install, boot back into disk to run the Clean command. After it succeeds, close the Command Box again, click Install Now and continue creating and formatting your partition as shown in those steps.
i have no external drive. thats what needed to know. how to get the command prompt after getting the windows installation screen... thanks... will give it a go now.....
Ok ... I have got to command prompt and typed list disk . It gave me the two options. Disk 0 and disk 1 ... I typed disc 0 and is given me a long list of stuff .. Active-add-assign-attributes-auto mount etc.....at the end of all that , at the bottom it says disk part and the flashing line .. I typed in clean and it just gives me a long list of stuff again . I don't know what to do next ???
I'm concerned about why it shows two disks. Does your laptop have two hard drives, or is anything at all plugged in? When you list disk what is the Free Space shown on each?
That menu it gives means you need to do it over. It is not recognizing your commands which must be typed exactly as shown with no extra spaces or anything:
3. In the elevated command prompt, type diskpart and press Enter. (see screenshot below)4. In the elevated command prompt, type list disk and press Enter. (see screenshot below)
NOTE: This will give you a list of disk numbers to select from.5. In the elevated command prompt, type select disk # and press Enter. (see screenshot below)
NOTE: You would substitute # for the disk number listed that you want to use clean or clean all on. For example, I want to use one of them on Disk 1 (from step 1) for my USB key drive, so I would type select disk 1 and press Enter.6. Do either step 7 or 8 below for which command you would like to use.
7. To Use the Clean Diskpart Command
NOTE: (Recommended) See the green INFO box at the top of the tutorial for more information about this command. This command will wipe the HDD quickly.A) In the elevated command prompt, type clean and press Enter. (see screenshot below)
NOTE: This will not take long to finish. Think of it as being like a quick format.
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