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#1
System Recovery 4 doesn't work
It's hard to explain, but here's what happened. I thought I was having audio problems, so I did a system recovery (on a Samsung R480 only a month old). Since I did the system recovery, everything is messed up. I will open Yahoo Messenger and I have pictures but no words. I cannot log into my gmail because I have boxes but now words. If I try to open a Microsoft Word document the computer does a dump and restarts. It's just totally messed up now. For some reasons I have no restore points at all, and I thought restore was automatically on. The Samsung guy said I could still make a backup and use it. I wasn't sure how that was going to work, because I'd be backing up the crap system, not the good system, but he's the 'expert' so I did what he said. And sure enough, all I did was make a backup of the bad system. Is there anything I can do to restore my computer to factory condition since I have no restore points and System Recovery 4 is what put it in this funky state in the first place....and obviously I have no operating disks like everyone used to get with all computers. Thank you in advance for your help.