Internet Explorer 11


  1. Posts : 8
    Windows 7
       #1

    Internet Explorer 11


    I have noticed that since last week, latest Microsoft Patches (13 April) that on opening IE11 for the first couple of times after a reboot, IE11 opens to a blank white page. If you look at the processes, there are 2 IExplore processes running but IE looks frozen. If you close IE and then open it up again everything works fine. If you kill the processes you get the blank page again.

    I have removed all patches since 13 April for Windows, .Net Framework and Silverlight, one at a time and testing after each reboot, but so far nothing has cleared this fault. Can anyone suggest a fix - i know don't use IE, or point me in the right direction.

    See screenshot attached.

    Many thanks

    SL
    Attached Thumbnails Attached Thumbnails Internet Explorer 11-frozen-ie-11.png  
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi,
    About all I can say is reset ie11 and delete personal settings :/
    Internet Explorer - Reset - Windows 7 Help Forums
      My Computer


  3. Posts : 8
    Windows 7
    Thread Starter
       #3

    Already tried Reset and deleting personal settings
      My Computer


  4. Posts : 3
    Windows 7
       #4

    We've been seeing this as well and we've tried the same things you have. I can't believe I'm not able to find more people experiencing this. It's really irritating.
      My Computer


  5. Posts : 3
    Windows 7
       #5

    Also added you as contact...


    Baldeagle812 said:
    Already tried Reset and deleting personal settings
    If you find a solution please let me know and I'll do the same.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6
      My Computer


  7. Posts : 8
    Windows 7
    Thread Starter
       #7

    Thanks all, it seems the problem lays with MalwareBytes Anti Exploit IE shield. MalwareByres are aware of the issue and are working on a fix.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    What do you use as a home page Bing/ default msn.com ..... ?
      My Computer


  9. Posts : 3
    Windows 7
       #9

    Baldeagle812 said:
    Thanks all, it seems the problem lays with MalwareBytes Anti Exploit IE shield. MalwareByres are aware of the issue and are working on a fix.
    We have the same software, that must be it. THANK YOU! I'll bug our own support rep to find out when they're going to have that fixed.

    Thank you again!
      My Computer


 

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