Blue Screen ..Pls help!

youthpatrol · 11 Aug 2010

CPU: i7-960
OS: Windows 7 Pro 64bit
Ram: 6GB

CarlTR6 · 11 Aug 2010

There are no dump files; please navigate to c:/windows/minidump and zip up the .dmp files and attach them to your next post. Thanks for filling in your system specs.

Looking at your perfmon report, I suggest that you run a test of your hard drive. Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run.

youthpatrol · 11 Aug 2010

Hi, thanks for the quick response ...

"Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt"

How do I run this from an elevated?

CarlTR6 · 11 Aug 2010

Right click on Command Prompt and click on "Run as administrator". If the UAC box pops up, answer "Yes" Then enter the command, CHKDSK /R /F, at the prompt and press Enter. I will look at your dumps.

CarlTR6 · 11 Aug 2010

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

This is a hardware/hardware related problem. We will troubleshoot by process of elimination. The dump points at memory corruption as the cause. This can be caused by bad RAM, corrupted or out of date drivers, incompatible software or hardware, etc.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\Downloads\081110-22635-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a60000 PsLoadedModuleList = 0xfffff800`02c9de50
Debug session time: Wed Aug 11 09:13:37.541 2010 (GMT-4)
System Uptime: 0 days 0:11:30.603
Loading Kernel Symbols
...............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff6800011fdd8, 0, 0, fffff80002ae41e2}

Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff6800011fdd8, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ae41e2, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d080e0
 fffff6800011fdd8 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02ae41e2 488b19          mov     rbx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  wmpnetwk.exe

TRAP_FRAME:  fffff880035e77a0 -- (.trap 0xfffff880035e77a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000007ffffffff8 rbx=0000000000000000 rcx=fffff6800011fdd8
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ae41e2 rsp=fffff880035e7930 rbp=000000000011fdd8
 r8=0000000000000001  r9=fffffa80084fd3f8 r10=0000000000000005
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiAgeWorkingSet+0x1c2:
fffff800`02ae41e2 488b19          mov     rbx,qword ptr [rcx] ds:fffff680`0011fdd8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002acfb69 to fffff80002ad0600

STACK_TEXT:  
fffff880`035e7658 fffff800`02acfb69 : 00000000`0000000a fffff680`0011fdd8 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`035e7660 fffff800`02ace7e0 : 00000000`00000000 00000980`00000000 00000000`00000000 fffff800`02c04bfe : nt!KiBugCheckDispatch+0x69
fffff880`035e77a0 fffff800`02ae41e2 : 00000003`00000000 ff300000`ad6da867 00000000`00000000 00000000`00000ff3 : nt!KiPageFault+0x260
fffff880`035e7930 fffff800`02b5299e : fffffa80`084fd3f8 fffff880`00000001 00000000`00000001 fffff880`035e7bb0 : nt!MiAgeWorkingSet+0x1c2
fffff880`035e7ae0 fffff800`02ae4de2 : 00000000`000002b3 00000000`00000000 fffffa80`00000000 00000000`00000008 : nt! ?? ::FNODOBFM::`string'+0x49716
fffff880`035e7b80 fffff800`02ae506f : 00000000`00000008 fffff880`035e7c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`035e7bd0 fffff800`02d75a86 : fffffa80`05517680 00000000`00000080 fffffa80`054f0890 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`035e7d40 fffff800`02aaeb06 : fffff880`009b2180 fffffa80`05517680 fffff880`009bd0c0 e7b95f57`d3a78d1c : nt!PspSystemThreadStartup+0x5a
fffff880`035e7d80 00000000`00000000 : fffff880`035e8000 fffff880`035e2000 fffff880`035e7710 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiAgeWorkingSet+1c2
fffff800`02ae41e2 488b19          mov     rbx,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiAgeWorkingSet+1c2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

BUCKET_ID:  X64_0xA_nt!MiAgeWorkingSet+1c2

Followup: MachineOwner
---------

4: kd> lmtsmn
start             end                 module name
fffff880`01000000 fffff880`0103e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f67000 fffff880`00fbe000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03f2c000 fffff880`03fb6000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04093000 fffff880`040a9000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0110d000 fffff880`01118000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0813b000 fffff880`08146000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00ea1000 fffff880`00eaa000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0104e000 fffff880`01078000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`06087000 fffff880`060aa000   AtiHdmi  AtiHdmi.sys  Thu May 06 05:20:39 2010 (4BE289E7)
fffff880`05866000 fffff880`05f95000   atikmdag atikmdag.sys Tue Jul 06 21:37:28 2010 (4C33DA58)
fffff880`03e4c000 fffff880`03e92000   atikmpag atikmpag.sys Tue Jul 06 21:15:42 2010 (4C33D53E)
fffff880`04000000 fffff880`04047000   avgldx64 avgldx64.sys Thu Jun 03 17:06:48 2010 (4C081968)
fffff880`041df000 fffff880`041e6080   avgmfx64 avgmfx64.sys Sun Apr 25 17:06:15 2010 (4BD4AEC7)
fffff880`03e96000 fffff880`03ee7000   avgtdia  avgtdia.sys  Thu Jun 03 17:09:57 2010 (4C081A25)
fffff880`01a53000 fffff880`01a5a000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`041ce000 fffff880`041df000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`01a30000 fffff880`01a4e000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00610000 fffff960`00637000   cdd      cdd.dll      unavailable (00000000)
fffff880`0144c000 fffff880`01476000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01a00000 fffff880`01a30000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d1a000 fffff880`00d78000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0148e000 fffff880`01501000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04083000 fffff880`04093000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0784b000 fffff880`07859000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0412d000 fffff880`041b0000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`041b0000 fffff880`041ce000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`0411e000 fffff880`0412d000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01bc8000 fffff880`01bde000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`060aa000 fffff880`060cc000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`07865000 fffff880`0786e000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`07859000 fffff880`07865000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0786e000 fffff880`07881000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`07881000 fffff880`0788d000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0467c000 fffff880`04770000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04770000 fffff880`047b6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01164000 fffff880`01178000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01118000 fffff880`01164000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01512000 fffff880`0151c000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01b8e000 fffff880`01bc8000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02a17000 fffff800`02a60000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`047b6000 fffff880`047da000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`07923000 fffff880`079eb000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01b85000 fffff880`01b8e000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05fc5000 fffff880`05fe3000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0406d000 fffff880`04083000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00e81000 fffff880`00ea1000   jraid    jraid.sys    Wed Jan 27 03:58:17 2010 (4B600029)
fffff880`047e7000 fffff880`047f6000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bcc000 fffff800`00bd6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`06163000 fffff880`061a6000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013b1000 fffff880`013cb000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`061f5000 fffff880`061fa200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`078f6000 fffff880`0790b000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0789b000 fffff880`078be000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cc2000 fffff880`00d06000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0788d000 fffff880`0789b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05fe3000 fffff880`05ff2000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00dd4000 fffff880`00dee000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`041e7000 fffff880`041ff000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`056b5000 fffff880`056e2000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`056e2000 fffff880`05730000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05730000 fffff880`05753000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0147f000 fffff880`0148a000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fc7000 fffff880`00fd1000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01178000 fffff880`011d6000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04113000 fffff880`0411e000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01b73000 fffff880`01b85000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01078000 fffff880`01105000   mv91xx   mv91xx.sys   Wed Mar 17 03:53:06 2010 (4BA08A62)
fffff880`01105000 fffff880`0110d000   mvxxmm   mvxxmm.sys   Wed Mar 17 03:52:37 2010 (4BA08A45)
fffff880`016f0000 fffff880`017e2000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05ff2000 fffff880`05ffe000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`060d1000 fffff880`06100000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`06072000 fffff880`06087000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03fe5000 fffff880`03ff4000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03ee7000 fffff880`03f2c000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`013cb000 fffff880`013dc000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04107000 fffff880`04113000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a60000 fffff800`0303c000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`0120e000 fffff880`013b1000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01bf1000 fffff880`01bfa000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0605a000 fffff880`06072000   nusb3hub nusb3hub.sys Thu Apr 22 21:34:35 2010 (4BD0F92B)
fffff880`05f95000 fffff880`05fc5000   nusb3xhc nusb3xhc.sys Thu Apr 22 21:34:36 2010 (4BD0F92C)
fffff880`03fbf000 fffff880`03fe5000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e6a000 fffff880`00e71000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01501000 fffff880`01512000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`05753000 fffff880`057f9000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`061b8000 fffff880`061f5000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d06000 fffff880`00d1a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`011d6000 fffff880`011fa000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`06100000 fffff880`0611b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0611b000 fffff880`0613c000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0613c000 fffff880`06156000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`040b6000 fffff880`04107000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`06156000 fffff880`06161000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`016e5000 fffff880`016ee000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015f1000 fffff880`015fa000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01476000 fffff880`0147f000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01b39000 fffff880`01b73000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0790b000 fffff880`07923000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05800000 fffff880`05857000   Rt64win7 Rt64win7.sys Mon Mar 22 05:57:14 2010 (4BA73EFA)
fffff880`07604000 fffff880`0784ae00   RTKVHD64 RTKVHD64.sys Tue Jun 08 05:08:08 2010 (4C0E0878)
fffff880`00fd1000 fffff880`01000000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`05600000 fffff880`0560b000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`04669000 fffff880`04675000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03e00000 fffff880`03e1d000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01afe000 fffff880`01b39000   snapman  snapman.sys  Thu Nov 22 03:19:33 2007 (47453B95)
fffff880`01af6000 fffff880`01afe000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`08032000 fffff880`080ca000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`0564a000 fffff880`056b3000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`0560b000 fffff880`05638000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`06161000 fffff880`06162480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`05638000 fffff880`0564a000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01200000 fffff880`0120d000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01a62000 fffff880`01af6000   tdrpman  tdrpman.sys  Mon Nov 12 08:36:33 2007 (473856E1)
fffff880`013dc000 fffff880`013fa000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03e38000 fffff880`03e4c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`078be000 fffff880`078d5000   tifsfilt tifsfilt.sys Wed Aug 29 08:37:29 2007 (46D56889)
fffff880`0151c000 fffff880`015cc000   timntr   timntr.sys   Wed Aug 29 08:38:23 2007 (46D568BF)
fffff960`00470000 fffff960`0047a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04047000 fffff880`0406d000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`061a6000 fffff880`061b8000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04667000 fffff880`04668f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04656000 fffff880`04667000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`06000000 fffff880`0605a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04600000 fffff880`04656000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`047da000 fffff880`047e7000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`017e2000 fffff880`017f0000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`015cc000 fffff880`015f1000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`016d5000 fffff880`016e5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d78000 fffff880`00dd4000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01400000 fffff880`0144c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03e1d000 fffff880`03e38000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`017f0000 fffff880`01800000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eb4000 fffff880`00f58000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f58000 fffff880`00f67000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03fb6000 fffff880`03fbf000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00090000 fffff960`0039f000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
fffff880`047f6000 fffff880`047ff000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fbe000 fffff880`00fc7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`078d5000 fffff880`078f6000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`080ca000 fffff880`0813b000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a30000 fffff880`01a3e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a3e000 fffff880`01a4a000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a4a000 fffff880`01a53000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01bde000 fffff880`01bf1000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

To start your troubleshooting, I recommend that you uninstall AVG using this tool > Info > Tool (32bit) - Tool (64 bit) If you have AVG Identiy Protection installed, uninstall it also using this tool >Info > Tool AVG is known to cause crashes on some Win 7 systems. Download and install Microsoft Security Essentials and make sure Windows Firewall is turned on.

Enable Driver Verifier and let it run for 36 hours or until you get a BSOD. Upload that mini dump.

Driver Verifier - Enable and Disable

Post back and update us.

I found out of date drivers on your system. Win 7 does not like older drivers and they can cause conflicts, memory corruption and crashes. Update the driver below.

snapman.sys Thu Nov 22 03:19:33 2007
tdrpman.sys Mon Nov 12 08:36:33 2007
tifsfilt.sys Wed Aug 29 08:37:29 2007
timntr.sys Wed Aug 29 08:38:23 2007

snapman.sys is a driver for Acronis Snapshot API or Apricorn Snapshot API belongs to the software Acronis Snapshots Manager or Acronis True Image Home or Seagate DiscWizard or Acronis True Image Workstation by Acronis (www.acronis.com) or Apricorn. Your version is obsolete. Uninstall this version and install the latest version.

tdrpman.sys is a driver for Acronis Try&Decide and Restore Points Volume Filter Driver belongs to the software Acronis Try&Decide and Restore Points filter by Acronis (www.acronis.com). Again uninstall this software and install the latest version. The other two drivers also belong to this software.

These obsolete drivers could well be the cause of your crash.

youthpatrol · 11 Aug 2010

Hi there thanks for assistance,

I have followed exactly the steps you have told me... After I have enable driver verifier and when I restart my PC, straight away i hit blue screen. Restart again and same things happened. Attached are the two DMP file.

Jonathan_King · 11 Aug 2010

Looks like Acronis TrueImage is causing it. Try updating to the latest 2010 version, removing it completely if that doesn't fix it.

...Summary of the Dumps:

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 13:42:19.512 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:54.494
BugCheck C4, {f6, 344, fffffa80099d8b30, fffff880018dfabc}
*** WARNING: Unable to verify timestamp for timntr.sys
*** ERROR: Module load completed but symbols could not be loaded for timntr.sys
Probably caused by : timntr.sys ( timntr+29abc )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  TimounterMonit
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Aug 11 13:40:54.600 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:49.693
BugCheck C4, {f6, 344, fffffa80099c3060, fffff88001539abc}
*** WARNING: Unable to verify timestamp for timntr.sys
*** ERROR: Module load completed but symbols could not be loaded for timntr.sys
Probably caused by : timntr.sys ( timntr+29abc )
BUGCHECK_STR:  0xc4_f6
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  TimounterMonit
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

youthpatrol · 11 Aug 2010

Looks like I have to uninstall it .. Cos I am using seagate Disc wizard which I do not think there will be any updates for me to download. Nevertheless, even if I have uninstalled, I am still able to use Disc wizard bootable disc to restore my PC if anything happens right?

Jonathan_King · 11 Aug 2010

I am not sure, to be honest. Are we talking a factory restore, or are you creating system images regularly?

Check out these tutorials for using the Windows backup utility:

Backup Complete Computer - Create an Image Backup

System Image Recovery

Then, be sure to create a repair disc, unless you have an installation DVD.

System Repair Disc - Create

youthpatrol · 14 Aug 2010

Hi there,

Need help again .. Since the last time, i have just encountered BSOD again. Attached is the DMP file. Pls advise what it is this time?